Summary
Inspects, washes, folds, and stores all laundered supplies for guest rooms and Food & Beverage outlets. Adheres to specific Brand Standards as instructed.
Job Duties
Separates linen according to classification, fabric and color
Counts all soiled linen and records the totals
Operates washers and dryers as per established procedures
Loads and unloads washers and dryers
Sorts out stained linen for soaking and re-washing
Folds, stacks, hangs and stores all laundered linen
Separates, counts and records damaged linen and places it in designated area
Records discarded linen in discard file
Cleans dryer filters as scheduled
Reports equipment malfunctions promptly to the supervisor
Keeps supplies and storage area orderly at all times
Cleans all equipment and work area daily.
Maintains par stock of laundry and cleaning supplies. Informs supervisor of supplies needed
Assists with monthly inventories
Prepares stationery and laundry bags for guest rooms
Processes and wraps glasses, if needed
Reports any hazardous conditions or malfunctions of equipment to management
Answers telephone and relays messages
Turns in lost and found items
Additional duties may be added at any time at the discretion of management
Consistently models the behavior of a ‘Baywood Ambassador’ who:
Maintains a professional image, including appearance, verbiage, and body language, at all times.
Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
Fosters teamwork by offering assistance to others, as needed.
