Hotel Houseperson
Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!
With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies.
Join us as our Hotel Houseperson at our Homewood Suites Miami Downtown/Brickell located at 1750 sw 1st Avenue, Miami, FL 33129. (Room Count: 102)
Successful Candidate will be able to :
· Previous hotel housekeeping experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience.
· Must possess excellent public relations skills and warm and friendly attitude
Summary
Performs routine duties in the cleaning and servicing of any area which may be assigned; supplies area with items which are required for the convenience and comfort of the guest.
Job Duties
- Cleans drink and vending machines and all surrounding areas.
- Empties all trash receptacles and ashtrays in corridors and public areas.
- Cleans all outside area walkways; sweeps stairways and landings; cleans railings and washes all EXIT doors.
- Cleans public restrooms.
- Washes windows as per schedule. (Using Housekeeper’s Report Form, sets schedule for window cleaning using dates as record.)
- Cleans elevators, tracks, chrome, and stainless steel at each landing.
- Spot-cleans walls and doors; removes cobwebs; cleans fire extinguisher areas.
- Wipes baseboards, railings, telephones, walls, vending areas, exit doors.
- Collects soiled linen from Room Attendant carts and delivers to area assigned.
- Vacuums all inside corridors and shampoos carpets.
- Assists in keeping all storage areas and linen rooms clean. Assists Housekeeper in checking supplies, opening cartons, and placing supplies neatly on shelves.
- Assists in making beds and cleaning rooms (flips mattresses periodically when necessary), as instructed by Housekeeper.
- Delivers room service and picks up room service trays when needed, where applicable.
- Delivers cribs and rollaway beds to guest rooms.
- Patrols pool area – cleans tables, empties garbage, removes used towels and replaces as necessary, cleans workout facilities.
- Reports to Housekeeper any necessary information.
- Removes dirty linen.
- Inspects exterior of building including parking lot for trash, empties receptacles, removes cigarette butts.
- Inspects marketing collateral, replacing expired or damaged items.
- Cleans & disinfects lobby bathrooms including: basin, toilet, tile, flooring, and walls using approved cleaning chemicals.
- Cleans mirrors, windows, vent cover, glass doors.
- Reports items that require repair or additional cleaning to the appropriate person/department.
- Restocks housekeeping cart.
- Vacuums hallways.
- Turns in all lost and found articles immediately as per proper procedure.
- Operates a light vacuum cleaner
- Collects soiled linen from Room Attendant carts and delivers to area assigned.
- Collects trash from Room Attendant carts, discarding them in main trash receptacle.
- Assists in making beds and cleaning rooms (flips mattresses periodically when necessary), as instructed by Housekeeper.
- Assists with deep cleaning efforts including moving furniture, shampoo carpets.
- Assists in keeping all storage areas and linen rooms clean. Checks supplies, opening cartons, and placing supplies neatly on shelves.
- Assists engineer with handling items/equipment which require team lifting.
- Additional duties may be added at any time at the discretion of management.
Skills/Qualifications
Educational/Vocational Preparation:
· Some high school education (grade 9) preferred
Additional Skills:
· Ability to read and understand and communicate chemical labels, and Safety Data Sheets, Instructions.
· Ability to gain knowledge of applicable franchise standards and procedures.
· Ability to complete applicable housekeeping forms and to communicate any problems and/or unusual conditions to management
· Ability to read and comprehend manuals
· Ability to positively communicate with guests and co-workers.
· Ability to work within scheduling guidelines.
· Ability to work with minimal or no supervision
· Ability to follow schedule and ability to perform physical labor.
· Ability to read and understand chemical labels, and Safety Data Sheets, Instructions.
· Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment
Physical Demands:
· Walking and Standing: 100%
- Must be able to carry 50 lbs. up to 25 feet.
· Lifting, Push/Pull: 90%
· Ability to lift up to 30 lbs. regularly.
· Must be able to lift 50 lbs. to the waist, chest, and above the head.
· Ability to push housekeeping or laundry cart regularly.
· Sitting: none
· Bending, Stooping, Reaching: 90% (throughout the entire shift).
· Must be able to bend at the knees with up to 50 lbs., standing to an upright position.
· Driving: none
· Traveling: none
Environmental Conditions:
· Inside: Protection from weather conditions, but not necessarily from temperature changes.
· Outside: Some exposure to weather conditions (cleans parking lot), may assist maintenance during inclement weather.
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Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. EOE/M/F/Vets/Disabled
