Do you excel in organization and love creating seamless operations? Are you passionate about supporting both clients and team members in a dynamic, fast-paced environment? Do you thrive in a busy environment and have a knack for multitasking and maintaining order? If you are a proactive communicator with a strong attention to detail, we should talk!
We are Life Maid Better, and we are dedicated to providing exceptional cleaning services and ensuring our clients and technicians have the support they need.
Responsibilities:
- Ensure the smooth running of day-to-day operations by staying in regular communication with cleaning technicians and the Owner.
- Develop and oversee standard operating procedures for all aspects of operations to include maintaining client and employee files and assisting with onboarding new employees.
- Maintain an organized system of communications, standard operating procedures, supplies, and equipment.
- Support client relations by assisting with follow-up sales calls, answering online requests for cleaning services, and other follow-up communications, including preparing estimates.
- Assist with scheduling technicians and verifying timesheets.
- Answer phones, direct calls to appropriate staff, and take messages.
- Manage uniform inventory and maintain records, monthly statistics, birthday schedules, and recognition gifts.
- Assist technicians with mapping, questions, and check-in/out processes.
- Maintain and order office supplies, equipment, and cleaning supplies.
- Mix cleaning solutions, refill jugs, and replenish tool shelves.
- Create and manage technician kits, Check and maintain vacuums, empty trash, and keep the office neat and organized.
- Run errands as needed.
Benefits:
- Competitive salary
- Opportunities for professional development and growth
- A supportive and engaging work environment
- Flexibility in work schedule
Requirements:
- Experience with G Suite software
- Experience with scheduling software; our platform is Jobbers
- Experience with Trello, Click Up or other project management software
- Experience with Canva preferred
- Experience with multitasking in a fast paced environment
- High School Diploma or equivalent
- This position will start at 25 hours per week while training and then increase to 35 hours per week
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 25 – 35 per week
Schedule:
- Day shift
- Monday to Friday
Experience:
- Project management software: 2 years (Preferred)
- Google Suite: 2 years (Required)
- Administrative support: 2 years (Required)
Work Location: In person
