Job Description:
- Title: Operations Manager - Commercial Cleaning
- Location: Kent, WA
- Salary: Negotiable DOE
- This is a salaried, full-time position that does require in office work
- 100% employer paid medical / dental / vision insurance + complimentary life insurance.
Cascadia Global is searching for an experienced Commercial Cleaning / Facilities Manager with a minimum 3-5 years of progressive management experience in the contract cleaning industry to help stand up operations in our Pacific Northwest region. In this role, you will oversee the daily operations of our commercial cleaning services, ensuring high standards of quality and customer satisfaction. You will work closely with the executive team to develop and implement strategies that enhance operational efficiency and drive business growth.
The Operations Manager is responsible for but not limited to:
You will oversee cleaning and personnel across multiple accounts in various establishments within the PNW region. Responsibilities include managing janitorial services,
- Assisting in the contract bidding process
- Ensuring compliance with safety standards
- Monitoring and meeting budgetary goals
- Inspecting work quality
- Performing cleaning duties as needed
- Addressing service and equipment issues
- Implementing cleaning strategies for high standards
- Training and motivating staff, overseeing payroll, resolving personnel issues, and evaluating employee performance
- Managing inventory, maintaining equipment, evaluating facility conditions
- Establishing operational standards and recommending improvements
Qualifications-
- 3-5 years experience in contract cleaning industry
- Verifiable experience in upper management leading persons in a fast-paced environment
- Business management skills
- Excellent internal and external customer service skills
- Problem solver
- Experience with mentoring and training staff
- Knowledge of risk management
- Experience with implementing progressive discipline if needed
- Skill with Microsoft Office
- Strong time management and prioritization skills
- Approachable, understanding, willing to not make quick judgments
- 4 year's degree in management or a related field is a plus
Benefits-
- 100% employer-paid medical/dental/vision insurance + complimentary life insurance
- Additional insurance offerings such as accidental insurance, hospital insurance, critical care coverage, and pet insurance
- 401k program + 2 weeks paid vacation
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