About us
Pink's Windows was born out of the desire to bring dignity back to the blue-collar service industry. Tired of the stigma of workers showing up late or saying they would fix something that they never got around to, Pinks is here to change the narrative by bringing back the days of knowing and trusting the people working on your home or business. Pink’s is founded on the idea of world class service at a fair price and our Brand Promise is to be The Best Houseguest Ever..
Our work environment includes:
- Growth opportunities
- Food and water provided
- Collaborative and Supportive
Lead Technician - Join a Growing Team and Shape Our Success
We are seeking a motivated and skilled Lead Technician to join our team at the ground level of an exciting new venture. If you have a passion for delivering top-notch customer service and thrive in a dynamic, team-oriented environment, we want to meet you!
Position Overview: As our Lead Technician, you will play a pivotal role in building our reputation for excellence within the Pink's territory. You will work directly with clients to ensure their windows are spotless, contributing to a positive customer experience. This is an opportunity to be a key player in a fast-growing company with a fun and supportive culture.
What We Offer:
- Hands-On Training: Join the owner/operator for in-person training in Austin, Texas, from September 22-26, with all expenses paid.
- Career Growth: Be the first hire and set the standard for future team members.
- Team Culture: Work in a collaborative, energetic environment where your contributions are valued.
Who We're Looking For:
- A customer-focused professional with strong technical skills.
- A proactive problem-solver who enjoys working outdoors, rain or shine.
- Someone who is excited about the opportunity to help shape a new company's success.
If you're ready to take on a leadership role and make a significant impact from day one, we encourage you to apply. Join us on this exciting journey and help us build something great together!
Lead Technician Role Overview:
- Cleaning of interior and exterior residential and commercial windows using industry standard techniques and equipment.
- Cleaning and scrubbing tracks.
- Cleaning Screens.
- Power washing brick, siding and concrete.
- Gutter Cleaning.
- Leads primarily handle maintenance plans but also handle first-time residential jobs.
Lead Responsibilities before the Job:
- Leads are responsible for everything from start to finish.
- Each week the leads will need to look ahead at their jobs and make sure they have the materials necessary and are aware of what they are walking into.
- They communicate with customers about timeliness, sending alerts before arriving.
- Leads ensure clear communication by discussing job details upon arrival.
Job Delegation and Oversight:
- During the job, Leads Leads oversee and delegate responsibilities.
- They coordinate with their technician, directing tasks like window cleaning.
- Leads ensure smooth and efficient job progress, preventing bottlenecks.
- They may partner on certain tasks to maintain quality.
Job Closeout and Customer Interaction:
- Leads handle the job's closeout, including customer interaction.
- They walk through the completed job with the customer.
- They discuss what went well and any areas that may not have met standards.
- Leads handle payment forms and gently mention the importance of reviews.
Ownership and Accountability:
- The Lead takes ownership of the entire job, including any imperfections.
- They acknowledge that any tech issues trace back to their delegation or communication.
- The Lead bears the ultimate responsibility for job success and customer satisfaction.
- Effective communication and oversight are key to the Lead's role.
- Leads strive to ensure customers are satisfied and willing to leave positive reviews.
- The Lead's role is pivotal in maintaining quality and customer relationships.
In summary, the Lead plays a central role in coordinating and overseeing job processes, ensuring smooth operations, and maintaining customer satisfaction. Their accountability and communication skills are crucial to our success.
About Us:
Check us out online at pinkswindows.com/fort-lauderdale
Pay: $20-25 per hour + tips
We appreciate and thank you in advance for your interest in our openings. Qualified candidates will be contacted. No phone calls, emails or faxes please. Direct applicants only, no third-party staffing inquiries please. Pink’s Windows is an Equal Opportunity Employer.
Pinks was born out of the desire to bring dignity back to the blue-collar service industry. Tired of the stigma of workers showing up late or saying they would fix something that they never got around to, Pinks is here to change the narrative by bringing back the days of knowing and trusting the people working on your home or business.
Pink’s is founded on the idea of world class service at a fair price and our Brand Promise is to be The Best Houseguest.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Opportunities for advancement
- Paid training
Schedule:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Fort Lauderdale, FL (Required)
Ability to Relocate:
- Fort Lauderdale, FL: Relocate before starting work (Required)
Work Location: In person
