Wage Range: $16.55 to $19.50 depending on experience with provable hours or work sample
Benefits:
- Employee Stock Ownership Plan (ESOP) 100% Company paid
- DailyPay Employees option to work and get paid today
- 401K Company matching up to 4% (if elected)
- Medical, Dental, Vision, Life Insurance (no deductible medical option)
- Company paid Life Insurance for full time (30 hours)
- Voluntary Insurance Products
- Health Savings Account (HSA)
- Paid holidays
- Vacation Time
- Bereavement & Jury Duty pay
- Paid Sick & Safe Leave Employees earn 1-hour sick leave for every 40 hours worked
- Paid Family & Medical Leave
- Employee Assistance Program (EAP)
Essence of Position
To provide guidance and empowerment to coffee associates, and model how to actively engage guests, ensuring they receive unparalleled hospitality and professional service.
Shared Expectations for all roles within our company include, but are not limited to the following:
- Creating a welcoming atmosphere for everyone.
- Embracing Yokes Core Values and Mission Statement as an integral part of your contribution to our team.
- Promoting Yokes sales and company growth by patronizing Yokes stores and representing our company in the community with a positive message.
- Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yokes.
Tasks of Position
The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.
- Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safety perform assigned tasks and duties, prepared to provide excellent service and leadership.
- Promoting sales through active discussions with guests, offering product recommendations, and discussing current promotions and service information. (Examples may include: asking guests if they need other products to accompany requested items, chatting about Yokes signature items, fresh board and sweet deal suggestions, or providing information on recipes and products).
- Performing managerial duties including but not limited to the following: inventory, sales, and other bookwork required to monitor financial performance, ensuring the overall operations and profitability of the Coffee Department
- Merchandising existing products and new products by using size, shape and color to compliment an area or item to help promote increased sales.
- Selling retail items.
- Directing, coordinating, and participating in preparing all beverages or orders, brewing drip coffee for coffeehouse and deli, closing, stocking whole bean coffee for espresso and drip grinders, cups, lids, straws, milk, syrup, and all other items needed for operations Coffee Department while upholding the production and presentation of fresh, quality deli products ensuring food meets company specifications.
- Providing in-service training to all new personnel and ensuring they learn exceptional guest service, special features and services offered by the Coffee Department, and the proper and safe operations (at minimum) of the following equipment: com-line, phone, scales, shrink wrapper, slicer, dishwasher, blender, grill (where available) lights in case, and knives.
- Empowering associates to use This Ones On Us cards to Make Our Guests Crazy About Us!
- Finding a way to make our guests happy.
- Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, food handling safety, sanitation/housekeeping standards, and guest services.
- Participating actively in the Coffee/Deli Departments accident reduction plan including: monitoring drains in sinks, cleaning floors of spills immediately, and recognizing shelf order, safety features of all machinery, store evacuation plan, robbery policy, health codes for sanitizers, case temperatures, gloves, ice scoop, sink regulations, and storing regulations.
Supervisory Responsibilities This position has supervisory responsibilities, and though many positions in our company are not supervisory, the following quote exemplifies our belief in leadership for all associates:
Whether you are the president of a company or the janitor, the moment you step from independence into interdependence in any capacity, you step into a leadership role. You are in a position of influencing other people. - Stephen Covey
This positions supervisory responsibilities include, but may not be limited to the following:
- Supervising, coordinating, and evaluating the activities of associates in the Coffee Department by performing all duties personally, or through secondary personnel.
- Performing supervisory responsibilities in accordance with the organization's policies and applicable laws including interviewing, training, planning, assigning, and directing work; appraising performance in a timely manner; rewarding, disciplining, addressing complaints, and resolving problems.
- Possessing and displaying excellent leadership and communication skills in handling associate matters.
- Implementing and enforcing company policies.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School diploma or GED; or a minimum of two years related experience and/or training; or equivalent combination of education and experience.
Reads, analyzes, and interprets general business documents. Writes reports and business correspondences. Communicates effectively and pleasantly with all guests, vendors, and associates, under all circumstances.
Performs mathematical skills in order to manage a profitable coffee operation including concepts such as fractions, percentages, ratios, and proportions to practical situations. Performs mathematical skills using units of American money and weight measurement, volume.
Applies common sense understanding to carry out simple instructions in written or oral form. Solves practical problems and deals with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written or oral form.
Meets the state minimum requirement to work with slicers or other Deli equipment and tools.
Valid State Food Handlers Permit
Valid Driver's License or State I.D. Card
Active Shooter
Cheese Skills Training levels One, Two, and Three
Food Handlers Safety Training
HIPAA Training
Late Night Retail Safety Training
Yokes Safety Orientation Training / Active Shooter
Yokes Guest Service Training & Commitment
(Optional: Hepatitis A vaccination provided by Yokes Pharmacy)
Physical Demands & Safety Expectations
Most positions within Yokes require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yokes safety standards at all times. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout/tag out procedures, and emergency protocol. All associates are required to report accidents within 24 hours.
No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.
The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear.
Associate must continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this position, the associate is frequently exposed to moving mechanical parts, occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
Brand: Yoke's Fresh Market
Address: 12825 W. Sunset Hwy Airway Heights, WA - 99001
Property Description: 08-W Sunset Hwy.-Airway Heights, WA
Property Number: 08
