Territory Manager (Janitorial Services Industry)

CSG, Inc. • Full-time • AZ, US • 4m ago

Territory Manager

Cleaning Services Group, Inc., headquartered in Danvers, MA, is seeking an experienced, full-time Territory Manager to manage a territory in Arizona. We are a growing, financially stable, mid-sized company looking to add a dynamic team member to work closely with our Operations and Executive team members in bringing us to the next level.

Why should you consider applying for this role?

· Long-standing national janitorial business with over 30 years of experience.

· Privately held company with a great reputation servicing many respected brands across the US.

· Strong leadership and experienced team of employees that are committed to their job.

· A mid-sized/large company with a small company feel.

· Opportunity to contribute and have an impact on how the company operates.

· Opportunity to work with an established operations team who are experienced and eager to learn.

Duties and Responsibilities

· Train Service Providers on a regular basis based on the customers’ scope of work.

· Complete monthly audits and store visits.

· Ensure compliance of daily IVR use at each location per the scope of work.

· Work on CAP issues daily for effective follow up and problem resolution.

· Create a weekly schedule on which account you will be calling on weekly.

· Manage your territory efficiently and effectively, by prioritizing issues, and proactively managing sites and service providers so that problems are minimized or eliminated before they happen.

· Communicate effectively with all Customers, Corporate office, and Service Providers.

· Work with a sense of urgency in all matters and escalate potential issues to Senior Management in a timely manner.

· Assist in overseeing supplies and equipment within your territory.

· Oversee requests for additional work in your territory, by receiving approval from store managers and obtaining work orders.

· Work in conjunction with your Operations Support Specialist.

Knowledge and Skill Requirements:

· Five or more years of professional experience

· Strong leadership skills

· Preferred experience managing a team.

· Excel, Word, and Outlook proficiency

Job Type: Full Time remote and on the road in Arizona

Salary: Competitive Salary based upon experience