Essence of Position
To provide a pleasant and efficient Pharmacy experience by actively engaging guests, ensuring they receive unparalleled hospitality and professional service.
Shared Expectations for all roles within our company include, but are not limited to the following:
- Creating a welcoming atmosphere for everyone.
- Embracing Yokes Core Values and Mission Statement as an integral part of your contribution to our team.
- Promoting Yokes sales and company growth by patronizing Yokes stores and representing our company in the community with a positive message.
- Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yokes.
Tasks of Position
The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business. All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.
- Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safely perform assigned tasks and duties, prepared to provide excellent service.
- Promoting sales through active discussions with guests while receiving prescriptions, new and refill, from guests, and discussing current promotions and service information. (Examples may include: ordering products special requests, assisting guests locate products close to the pharmacy, and chatting about Yokes signature items, fresh board and sweet deal suggestions).
- Providing exceptional service by greeting guests, and informing them of the special features and services offered by the Pharmacy Department. Services provided by the Pharmacist include: carefully informing, educating, consulting, and providing medication management and drug utilization review and, answering questions on drug interaction, side effects, dosage and storage of pharmaceuticals. Special features include: Prescription savings club, free fluoride for children, free prenatal vitamin for expectant mothers, insurance billing, pet prescriptions, smoking cessation, special orders of OTC, and vaccinations.
- Maintaining licensure in the State of Washington and/or Idaho and capable of the following:
- Verifying all data in the transaction.
- Researching prescriptions files for refill and other guest information.
- Mixing pharmaceutical preparations, filling bottles with prescribed tablets and capsules, and typing labels for bottles. Assisting Pharmacist to prepare and dispense medication, notifying Pharmacist of allergy, and/or drug interaction.
- Receiving, storing and checking incoming supplies.
- Counting stock and entering data in computer to maintain inventory records. Participating in inventory management process including cycle counts, computer file maintenance, and physical inventory.
- Processing records of medication and equipment dispensed to guest, computing charges, and entering data in computer as well as performing the cash transaction.
- Cleaning equipment and sterilizing glassware according to prescribed methods. Maintaining sanitation and maintenance of department.
- Operating (at minimum) the following equipment in a correct and safe manner: com-line, telephone, FM unit (handheld), copy machine, fax machine, reconstitube, computer and all other equipment used in or by the Pharmacy Department.
- Communicating guests requests with accurate and complete instruction for special orders.
- Mentoring new associates or associates who are new to the department or task and assuring a positive learning environment.
- Finding a way to Make Our Guests Crazy About Us!
- Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, sanitation/housekeeping standards, and guest services.
- Participating actively in the Pharmacy Departments accident reduction plan including: monitoring displays for trip hazards or instability, observing safe lifting techniques, and recognizing safety features of all machinery, store evacuation plan, and robbery policy.
Supervisory Responsibilities
This job has no formal supervisory responsibilities; however, every Yokes associate has a shared opportunity to be a leader on the job. The following quote exemplifies our belief in leadership for all associates:
Whether you are the president of a company or the janitor, the moment you step from independence into interdependence in any capacity, you step into a leadership role. You are in a position of influencing other people. - Stephen Covey
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Pharmacy technician certificate from accredited tech training program. One month related experience and/or training, or equivalent combination of education and experience.
Reads and interprets documents such as safety rules, operating and maintenance instructions, and procedure manuals. Writes routine reports and correspondence. Speaks effectively and pleasantly to guests, vendors and fellow associates at all times.
Adds, subtracts, multiplies, and divides in all units of measure, using whole numbers, common fractions, and decimals. Performs mathematical skills using units of American money and weight measurement, volume.
Applies common sense understanding to carry out instructions furnished in written, oral, or diagram form. Manages problems involving several concrete variables in standardized situations.
Strong attention to detail.
Pharmacy Technician Certificate
Pharmacy Technician License
Valid Driver's License or State I.D. Card
Pharmacy Skills Training Levels 1, 2, 3
Active Shooter
First Aid Training
HIPAA Privacy and Security Training
Late Night Retail Safety Training
Medicare Fraud Training
Meth Guard Training
Sexual Harassment Training
Yokes Safety Orientation Training
Yokes Guest Service Training & Commitment
Physical Demands & Safety Expectations
Most positions within Yokes require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yokes safety standards at all times. This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout/tag out procedures, and emergency protocol. All associates are required to report accidents within 24 hours.
No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.
The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear.
Associates must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associates must be able to use equipment necessary to perform job duties, such as needles, gloves, scales, register.
Work Environment
The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this position, the associate is frequently exposed to moving mechanical parts, occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
Brand: Yoke's Fresh Market
Address: 800 W. Broadway St. Missoula, MT - 59802
Property Description: 21 - Broadway
Property Number: 21
