WHAT’S IN IT FOR YOU
· Hourly pay range from $16.28 – 19.28 depending on experience
· Free parking on site
· Sick pay
· Working across from the Hood Canal
· Small team with big culture
· Room to grow at the property
· Property upgrades in progress. Be a part of the journey!
Glen Ayr Canal Resort exists to help guests accomplish their mission, whatever it may be. The Property has a vision of having the cleanest property, kindest crew, and highest quality amenities on the Canal. We value a team culture that prioritizes crew, guest, and visitor satisfaction.
The property sits on the Hood Canal and features 18 hotel units, 37 RV spaces and a 12 slip marina. It is a magical place with 210 degree views of the canal and surrounded by trees. In addition to the lodging facilities, there is a clubhouse, common lawn, jacuzzi and overwater deck.
We are a crew (our word for staff) focused company. If the crew if engaged, learning, and happy, then the guest and the property will benefit. We are seeking team members that are excited to deliver a kind, clean and quality experience to the guests. We seek to be a tight-knit values focused team that communicates and has each others backs.
WHAT YOU WILL CONTRIBUT
· Clean all guest rooms as assigned
· Work with others where needed and communicate
· Respond to internal and external complaints and maintains favorable guest and crew relations
· Update daily assignment sheets throughout the day
· Change bed linens and make beds
· Replenish room supplies, i.e., amenities, coffee cups, soap etc
· Move furniture in the room as needed
· Clean rugs, carpets, upholstered furniture using vacuum cleaner and/or proper chemicals
· Dust and clean all furniture including picture frames, bed frames, lamps, TVs, armoires, desks, etc
· Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc
· Polish woodwork and metal work such as fixtures and metal fittings
· Clean windows, door panels and sills
· Empty wastebaskets
· Sort, count, fold and distribute linen to the linen closets
· Organize and stock cleaning cart and organize linen closets
· Transports trash and waste to disposal area
· Conduct deep cleaning projects in the guest rooms according to the hotels Deep Cleaning program
· Clean hallway, restrooms, stairs, and other work areas as needed
· Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards
· Turn in all Lost & Found items following the standard procedures
· Practice the hotels' emergency procedures and be knowledgeable of the hotels loss prevention guidelines
· Report maintenance issues and necessary room repairs. Ensure unacceptable rooms are not released back to inventory until items are addressed
· Ensure work area is clean when finished
· Prepare housekeeping carts and materials for next day
· Follows safety procedures
· Pays special attention to detail
· All other duties assigned by manager or supervisor
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:
· Assist with any guest inquiry.
· Follow all company and safety and security policies and procedures.
· Report maintenance problems, safety hazards, accidents, or injuries.
· Perform other reasonable job duties as requested by direct and indirect supervisors.
PHYSICAL DEMANDS
· Environmental conditions are predominantly inside. A job is considered inside if staff spends approximately 75 percent or more of the time inside.
· Must be able to stand and exert well-paced mobility for up to four (4) hours in length.
· Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
· Must be able to exert well-paced ability in limited space and to reach other areas of the property in a timely manner.
· Must be able to lift up to 45 lbs as needed.
· Must be able to push and pull carts
· Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
· Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.
· Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.
· Use of vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
· Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
· Must have finger dexterity to be able to operate cleaning equipment
· Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
· Must be able to speak, read, write, and understand the primary language used in the workplace.
· Requires good communication skills, both verbal and written.
· Must have excellent customer relations skills.
· Must be detail oriented with outstanding organizational and communication skills.
· Must possess basic computational ability.
· Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
· Self-driven and able to work independently.
· Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
EDUCATION
High school or equivalent education required.
EXPERIENCE
Experience in the hospitality industry preferred.
GROOMING
All Staff Members must maintain a neat, clean, and well-groomed appearance. Refer to the property-specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with in-house rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.
Stoa 3 Hoodsport, dba Glen Ayr Resort. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.
Job Type: Part-time
Pay: $18.98 - $19.98 per hour
Expected hours: 15 – 30 per week
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
Schedule:
Supplemental Pay:
Ability to Commute:
- Hoodsport, WA 98548 (Required)
Work Location: In person