This position is classified as variable hour. Variable hour employees may not work more than 1040 hours per year.
Are you someone who brings a positive attitude to every task, delighting in providing top-notch customer service to guests hailing from every corner of the globe? Do you value working in a team that mirrors the vibrant diversity of Portland itself? If you thrive in dynamic environments where every day brings new faces and challenges, then the Oregon Zoo could be your best career destination.
We're currently seeking enthusiastic individuals for the role of Variable Hour Custodian. As a vital part of our Operations Department, custodial staff are the unsung heroes behind the scenes, ensuring that both public and non-public areas gleam with cleanliness and readiness for our valued employees and guests. In this pivotal position, you'll embody the Oregon Zoo's mission by upholding a safe, pristine, and inviting atmosphere for everyone and our cherished animal residents alike.
Embrace the flexibility of variable schedules dictated by weather patterns and zoo events. From the enchanting glow of Zoolights to bustling school breaks, festive holidays, and the vibrant summer season, there's never a dull moment at the Oregon Zoo!
As a Custodian you will:
- Clean and maintain restrooms day-to-day; shifts could include an AM and PM shift, start-up/closing
- Sweep, mop, strip, recoat and polish floors; clean carpets; dust and polish furniture; wash windows, woodwork, restrooms and fixtures.
- Collect trash and recyclable materials from public areas, animal holding areas and offices; transport materials using garbage truck, "mini dump" or other zoo vehicle.
- Perform maintenance duties such as replacing burned out light bulbs, removing graffiti, replacing restroom supplies, unclogging sinks and toilets, moving office furniture and preparing rooms for meetings.
- Perform routine painting; may assist maintenance workers by preparing rooms for painting.
- Perform deep cleaning duties such as stripping and recoating floors, touch-up painting, pressure washing specific areas and equipment, moving and cleaning under all aggregate cans, and transferring recycled items to holding areas.
- Clean exhibit and service areas using pressure washer equipment.
- Check and lock doors and windows; close and open buildings for public events.
- Maintain cleaning equipment as needed.
- Assist visitors with questions or issues such as a lost child, minor first aid or security issue.
- Perform other duties as assigned.
Traits for success
- Proven track record for performing custodial duties in a large, public venue with indoor and outdoor facilities.
- Ability to safety operate garbage trucks, mini dump trucks, self-dumping hoppers, person-lift baskets, tractors, forklifts, pressure washers, industrial fans, ladders, painting equipment, cleaning equipment, hand tools and similar equipment.
- Exceptional customer services skills; willingness to assist the public, public officials and other employees in a professional and courteous manner.
- Demonstrated ability to follow safe work habits and contribute to the safety of the work group.
- Capable of push, pull, lift and carry up to 50 pounds.
- Adaptability to work outdoors in heat, cold and adverse inclement weather
- Flexibility and adaptability to work independently and part of a team.
- Ability to understand and follow written and verbal instructions.
- Endurance to walk, stand and work on concrete surfaces for prolonged periods of time.
- Flexibility in working irregular hours, including holidays, evenings and weekends.
DIVERSITY AND INCLUSION
At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.
Learn more about Metro’s Diversity Action Plan
TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.
Minimum qualifications:
- High school diploma or GED, and
- At least two years of experience in custodial and customer service work; or
- We will consider any combination of education and experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of the position.
Required
Special requirements: This job requires the possession of or ability to obtain and maintain all of the following:
- Fork lift certification
- First Aid/CPR certification
- Bloodborne pathogen training
Shift and schedule - As a member of the Custodial Team you need to be available to work a variety of shifts, including nights, weekends, and holidays. Schedules vary based on operational need, weather and events at the zoo, including school breaks, holidays, summer and the ZooLights season. These positions are considered to be variable hour, with no set schedule.
This position is classified as variable hour. Variable hour employees cannot work more than 1,040 hours per year.
If this statement is true for you, then you may be ineligible to apply:
If I was terminated for cause during any of my employment with Metro, or resigned in lieu of termination, I understand I may be ineligible for rehire for a minimum of 3 years.
SCREENING AND EVALUATION
The application packet:
The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.
- A complete online application
- Answers to supplemental questions
The selection process:
We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.
- Initial review of minimum qualifications
- In-depth evaluation of application materials to identify the most qualified candidates
- Consideration of top candidates/interviews
- Testing/assessments (if applicable)
- Reference check
- Driving records check for finalist candidate
REPRESENTATION
This variable hour position is eligible for overtime and is represented by Liuna union. It is classified as a Custodian. Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.
Questions?
Talent Acquisition Specialist: Megan Warneke
Email: megan.warneke@oregonmetro.gov
Equal employment opportunity
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.
Accommodation
Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.
Veterans' preference
Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.
Hybrid Telework
Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.
Pay equity at Metro
No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do.Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.
Online applications
Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.
How to Apply
For tips on how to apply and more information on what the application process looks like, visit Metro’s “How to apply” page.
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Metro
Led by an elected council, this unique government gives all residents of greater Portland a voice in shaping the future and provides parks, venues, services, and tools at a regional scale. We find solutions for our area’s garbage and recycling that protect clean air and water; help plan land use and development to provide jobs and safe transportation; manage local venues that provide a connection to arts and culture and help keep the economy growing; protect 17,000 acres of parks and natural areas, and run the Oregon Zoo, to keep nature close to home.
As part of the Metro family, Oregon Zoo helps make greater Portland a great place to call home. Metro brings people together to shape the future of our area and provides parks, venues, services, and tools at a regional scale.
The Oregon Zoo and Metro
The Oregon Zoo inspires visitors to learn about protecting endangered species and restoring native habitats and is the state's most popular paid attraction. The zoo’s roughly 320 employees welcome more than 1.5 million visitors each year.
