Company Overview:
The Harvard Companies provide important building services to thousands of clients across the business community. Harvard Maintenance and Harvard Protection Services are two of the largest and fastest growing, privately owned providers of high quality janitorial and security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our success over the last fifty years stems from Harvard's Inverted Pyramid®, which recognizes that our front-line employees are the most important people in our organization. The Inverted Pyramid® ensures that our employees feel valued, are given the tools to be successful, and are empowered to execute in their roles. People are also at the center of our Core Values. Our People First core value clearly states that “we are a family organization that promotes respect and embraces diversity”.
Lead shift cleaner in charge of overseeing shift tasks such as the following: Basic cleaning, including cleaning of all common areas, restrooms, entrances, walkways, furniture, fixtures, stairs, chairs, tables, telephones, drinking fountains, trashing, dusting polishing and other assigned items/areas.
Objetivo del puesto
Jefe de turno a cargo de supervisar tareas de turno, tales como las siguientes: limpieza básica, incluida la limpieza de todas las áreas comunes, baños, entradas, pasarelas, muebles, accesorios, escaleras, sillas, mesas, teléfonos, fuentes de agua potable, limpieza de la basura, limpieza del polvo y otros elementos/áreas asignados.
Essential Duties and Responsibilities
- Shift Leader
- Responsible for all basic cleaning
- Cleaning of restrooms includes restocking toilet tissue and other dispensers, emptying trash, clean and sanitize fixtures, clean mirrors, spot clean partition doors and walls, sweep and mop tile floors, and clean toilets and urinals
- Move furniture, vacuum, reposition furniture, empty trash and replace liners
- Check all trash containers prior to moving it
- Cleaning includes dust mopping, damp mopping, sweeping, vacuuming, gum removal, dusting, picking up larger objects off the floor and spot cleaning glass
- Performs additional duties as required, including attending to flooded areas, incidental spills, and related clean-up work for trash and restroom concerns
- Restock carts and closets at the end of each shift
Tareas y responsabilidades esenciales
- Jefe de turno
- Responsable de toda la limpieza básica
- La limpieza de los baños incluye reponer el papel higiénico y otros dispensadores, vaciar la basura, limpiar y desinfectar los accesorios, limpiar los espejos, limpiar las puertas y paredes de partición, barrer y fregar los pisos de cerámica, y limpiar inodoros y urinarios.
- Correr los muebles, aspirar, cambiar la posición de los muebles, vaciar la basura y reemplazar los revestimientos.
- Revisar todos los contenedores de basura antes de moverlos.
- La limpieza incluye eliminar el polvo, pasar una mopa húmeda, barrer, pasar la aspiradora, quitar chicles, eliminar el polvo, recoger objetos grandes del piso y limpiar los vidrios.
- Realiza tareas adicionales según se requiera, incluida la asistencia a áreas inundadas, derrames accidentales y trabajos relacionados de limpieza para problemas de basura y baños.
- Reaprovisiona carros y armarios al final de cada turno.
Knowledge and Skill Requirements
- Must have Shift Leader experience
- Minimum of 1 year experience
- Strong communication skills
- Must be willing to work assigned hours (weekends included)
Conocimientos y habilidades requeridos
- Debe tener experiencia como Jefe de turno
- Mínimo de 1 año de experiencia
- Sólidas habilidades de comunicación
- Debe estar dispuesto a trabajar las horas asignadas (fines de semana incluidos)
Compensation
Harvard is offering a competitive hourly pay rate of $00.00 to $00.00 per hour, including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan for those eligible.
An Equal Opportunity Employer --- M/F/D/V
Remuneración
Harvard ofrece una tarifa de pago por hora competitiva, que incluye un paquete de beneficios con seguro médico, dental, de vida y de discapacidad de largo plazo (LTD) junto con el plan de ahorro 401K para las personas elegibles.
Empleador que ofrece igualdad de oportunidades--- M/F/D/V
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 20 per week
Shift:
Application Question(s):
- It's the busiest time of year and the team you manage is understaffed. With the current schedule, customer orders won't be fulfilled properly.
What would you do?
A. Offer incentives to employees who pick up extra shifts
B. Add a note to customer's orders warning them of possible delays
C. Ask human resources to hire more staff
D. Urge existing staff to work more quickly
E. Remove one quality control step to speed up the process
- A client is upset about a service delay. He's speaking loudly and attracting attention.
What would you do?
A. Acknowledge his feelings and explain how you'll try to speed things up
B. Politely ask him to calm down and explain that getting upset won't help speed things up
C. Explain that all clients are equally important and you're doing your best
D. Suggest he contact the customer service hotline
E. Direct him to speak to your supervisor
- A prospective client tells you she has used your main competitor for 10 years and likes their product.
What would you do?
A. Ask what she would change about your competitor’s product
B. Acknowledge the long-standing relationship, but tell her you should be her supplier
C. Tell her about your product and leave a sample
D. Highlight your competitor’s drawbacks and how your product is superior
E. Thank her for her time and ask for referrals you can pursue
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Sarasota, FL 34239 (Required)
Ability to Relocate:
- Sarasota, FL 34239: Relocate before starting work (Required)
Work Location: In person
