Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
Essential Duties and Responsibilities:
- Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.
- To include but not limited to:
- Picking up trash
- Changing linen and making the bed
- Cleaning entire bathroom
- Sweeping and dusting guest room
- Cleaning the windows and balcony
- Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
- Receive assigned section, keys, supplies and any priority room requests from the Supervisor. Turn in keys and unused supplies at end of shift.
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
- Report any missing articles, damage or mechanical problems to the Supervisor and turn in articles left in room.
Qualifications:
- No formal education required.
- Prior housekeeping experience desired.
- Must have ability to clean rooms during eight hour work day. Stay focused and be on feet for long periods.
- Ability to meet quality expectations and standards.
- Must be able to communication effectively with housekeeping staff and guests as needed.
Streamsong® Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports has managed golf course operations since 2012 and resort operations since 2021. For more information, visit www.streamsongresort.com.
KemperSports Management is an Equal Opportunity Employer
