House Cleaning Technician

SparkleMafia • Full-time • Bainbridge Island, WA, US • $21 - $25 / hour • 3m ago

*****ONLY FULLY COMPLETED APPLICATIONS WILL BE CONSIDERED***

Fill out the full application at: https://sparklemafia.bamboohr.com/careers/26?source=aWQ9MjA%3D

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Known for friendly, reliable, excellence, SparkleMafia Professional Cleaning is setting the standard for professionalism and personalized service in cleaning both homes and offices.

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Earn top pay for housecleaning!
Never be required to work nights, weekends, or holidays!
Work typically Monday - Friday, 8 am-5:30 pm -- perfect for your family!
Full-time or Part-time
Paid training!
Medical Plan!

Are you hard-working, do you love to help others, have an eye for detail, enjoy cleaning, and eager to get to work and make some money? We are looking for great cleaners that are clean-cut, punctual, self-motivated, honest, and responsible. You must be able to pass a drug test and have no surprises on your background check. Experience is required. You will need your own reliable vehicle for transportation and you must be proficient in English.

TITLE: Lead House Cleaning Technician

RESPONSIBLE TO: Team Supervisor

SUPERVISES: (Occasional supervisory responsibilities; may lead a team of cleaning techs on occasion)

Purpose of Position: To provide cleaning services to the businesses customers as stipulated in the Work Orders.

Duties & Responsibilities:

Cleaning

Learn, train in and follow the SparkleMafia cleaning system
Provide cleaning services according to the Work Order
Follow all company policies and procedures on the job
Report in/out of jobs using designated process (app, phone/text office)
Inspect own work and occasionally others
Pick up needed equipment for special cleaning jobs
Complete any job-related ‘paperwork’ as required by company processes
Maintain a 4 star and above customer satisfaction rating

Confidentiality

Keep safe all private/confidential customer information and property, such as but not limited to Work Orders, alarm codes, customer whereabouts, house contents/customer possessions, customer health and customer habits
Pick up and return to the office promptly (per company processes) any customer payment (cash, check) and customer keys that are not checked out to you.

Communications

Communicate with the customer while in the home performing job duties
Leave a note for the customer if they are not home to communicate any needs and/or issues that arose.
Communicating any customers needs and/or issues to the company's Director of Customer Service.
Report to the Director of Customer Service if conditions in the home change or if you find the home in a condition not consistent in the Work Order
Responsible for own smart phone capable of call, text, email and ap use.

Marketing

Leave door hangers on door knobs in neighborhoods
Leave behind promotional materials and company gifts as requested by the Director of Customer Service
Carry SparkleMafia business cards and direct all inquiries about cleaning (from prospective clients) or increased cleaning services to the Director of Customer Service
Display SparkleMafia signage on your car during hours worked.

Safety

Follow company safety policies and procedures
Carry Safety Data Sheets (SDS) sheets for cleaning products in work binder for easy access and consultation

Professionally representing the company

Appear clean, well-groomed and professional while working; wearing the company-stipulated uniform/work attire.
Your vehicle should appear clean inside and out, and washed (at least once a month).

Taking care of work supplies

Wash/clean supplies including cleaning towels/cloths
Refilling cleaners by stopping by the office/warehouse location to pick them up or coordinating with your Team Supervisor for drop off
Replenish cleaning tools and equipment by alerting your Team Supervisor if tools and equipment are needed and stopping by the office/warehouse location to pick up items
Familiarize yourself with customer and SparkleMafia vacuums. Use and care for as intended. Empty, check and clean filters as needed and return to designated location.

Transportation

Responsible for own transportation and related costs such as gas, maintenance and insurance.

Lead a team as assigned

If leading a team, divide up work and inspect the work of others

Work Location

SparkleMafia serves all off the Kitsap Peninsula
Work is assigned within 30 minutes of your home
Occasionally you may be asked to drive further but will receive a Travel Bonus for work outside your area

Schedule:

On call 8am-5:30pm, typically 8 hour shifts
Day shift, evenings and early mornings occasionally based on your availability
Monday to Friday, Saturdays optional based on availability

Job Types:

Full-time, 35 hrs+ is preferred
Part-time, minimum 20 hrs is available depending on your availability

Salary:

$21.15 - $25 per hour to start
90 day, 6 month and then 1 year raises based on performance

Supplemental pay types:

Customer tips

Benefits:

5 days paid sick leave
5 days paid time-off for full-time employees (with and additional day for each year you are with the company, up to 3 weeks paid leave)
3 paid holidays a year (Memorial Day, Labor Day, Thanksgiving)
3 unpaid holidays a year (New Years, July 4th, Christmas)
5 days emergency leave

Education:

High school or equivalent preferred

Experience:

Cleaning Experience: 1 year preferred

License/Certification:

Driver's License required

Job Types: Full-time, Part-time

Pay: $21.15 - $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

Opportunities for advancement
Paid time off
Paid training
Referral program

Schedule:

8 hour shift
Day shift
Monday to Friday

Supplemental Pay:

Tips

Experience:

Cleaning Experience: 1 year (Preferred)

Ability to Relocate:

Bainbridge Island, WA: Relocate before starting work (Required)

Work Location: Multiple locations

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