REPORTS TO: MAINTENANCE SUPERVISOR AND/OR COMMUNITY DIRECTOR
The PORTER (Cleaner/Housekeeper) position is: NON-EXEMPT (hourly).
The purpose of this job description is to communicate the responsibilities and duties associated with this position. Our company emphasizes a TEAM APPROACH and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.
Gatehouse Management, Inc. is an Equal Opportunity Employer and a Drug Free Workplace. You must pass a background and drug/alcohol screen prior to employment.
The primary responsibilities of the PORTER involve the upkeep of each apartment in order to enhance and maintain its appeal. The PORTER will also assist the rest of the staff, as directed, in their efforts to manage the property in an efficient manner.
Typically, the porter job responsibilities focus on these three areas: painting, cleaning, and grounds, but their responsibilities are supplemented by general maintenance duties as directed by their supervisor.
- Clean the office, clubroom, and restrooms on a daily basis (prior to 9 a.m.).
- Clean and maintain models on a daily basis.
- Keep all vacancies fresh and odorless.
- Clean and maintain laundry facilities and all common areas daily by 10:00 a.m.
- Inform supervisor of any vandalism, damage or repair required on perimeter or in common areas of property
Physically walks the property on a frequent basis and removes litter, debris and pet droppings from the grounds. It is especially critical that the following areas remain neat and free of litter at all times.
- Pool area.
- Mail rooms.
- Dumpster areas.
- Recreation areas.
- Grounds adjacent to the road, in front of the office.
- Walkways to and from, and in-between buildings.
- Parking lots and drives.
- Performs vacant make ready cleanings.
- Performs "trash-out" duties at vacated apartments on a daily basis. Removes all abandoned furniture, trash, and boxes. Transfers to dumpster or storage area, whichever is applicable.
- Transfers trash and other items left outside of dumpster into dumpster. Pick-up and sweep area.
- Details property on a regular basis. Use blower to keep sidewalks and walking areas clean of loose grass and brush.
- Assists with "make-ready" duties when requested by the Community Director or maintenance supervisor.
- Helps clean and maintain storage areas.
- Completes minor and routine service requests when requested by Community Director and/or maintenance supervisor. Follow procedures when service requests are performed.
- Distributes resident communications to residents; e.g., upcoming events, pest control notices, newsletters.
- Performs work area clean up and safety related duties.
- Inform supervisor of supplies needed on a monthly basis.
- Assists in keeping grounds neat and free of litter; including raking, sweeping and shoveling as circumstances warrant.
- Performs any additional duties assigned by supervisor, Regional Maintenance Manager and Community Director.
Must meet all physical requirements and be able to take direction.
Equipment Requirement:Mops, brooms, vacuum cleaner, window squeegee, scrubber, step stool, small ladder, screwdriver, and other miscellaneous hand tools. Is required to wear back support belt, and gloves as tasks dictate.
Work Hours:40 hours per week, 8:30 a.m. to 5:30 p.m., Monday through Friday. Weekly schedule may change as required. May be necessary to work weekends.
Equipment/Machinery/Tools: An employee in this position must be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and the following tools:
Hand Tools:Various wrenches, hammer, grips, saws, sledgehammer, snips, posthole diggers, etc.
User-Moved Aids:Wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, full ladders.
- Constant need (66% to 100% of the time) to be on feet.
- Have constant need (66% to 100% of the time) to perform the following physical activities:
Bend/Stoop/Squat/Kneel Perform routine cleaning/maintenance/repairs, pick up debris.
Climb Stairs Routine duties require access to 2nd and 3rd floor apartments.
Push or Pull Move equipment, appliances, open and close doors, etc.
Reach Above Shoulder Perform routine cleaning/maintenance/repairs, stock and remove equipment.
Climb Ladders Perform routine cleaning/maintenance/repairs.
Grasp/Grip/Turning Handle tools and equipment, perform routine cleaning/maintenance/repairs.
Finger Dexterity Handle tools and equipment, perform routine cleaning/maintenance/repairs.
- Lifting/carrying (supplies, blower, ladders, etc.):
Over 150 lbs. Rare need (less than 1% of the time)
25 - 75 lbs. Frequent need (33% to 66% of the time)
1 - 25 lbs. Constant need (66% to 100% of the time)
- Required to handle cleaning chemicals. Certain cleaning chemicals may require pre-mixing.
NOTE:Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washer/dryers, refrigerators, A/C units, abandoned sofas, etc.
- Constant need (66% to 100% of the time) observe areas needing attention/correction. Read cautionary labels; respond to written instructions from staff.
- Frequent need (33% to 60% of the time) to see things clearly beyond arm's reach. Observe and assist maintenance; observe problems throughout property.
- Not essential. Frequent need (33% to 66% of the time) to receive instructions from residential management. Written instructions should be acceptable.
- Constant need (66% to 100% of the time) to verbally communicate with staff and residents.
- Occasional need (1% to 33% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotation "on call" status may occasionally require expedient travel to assigned property at a moment’s notice. Pick up and deliveries to the corporate office (for properties in MA). Driving golf carts on property.
- Must have valid driver's license and automobile insurance coverage.
- Indoors (66% to 100% of the time). Occasionally outdoors (1% to 33% of the time)
- Occasional exposure (1% to 33% of time) to cleaning chemicals, paint fumes, solvents, adhesives, etc. Example: Apartments during/after make-ready.
- Frequent need (33% to 66% of the time) to work in awkward and confining positions.
- MODERATE. Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally involve minor deviations. Needs ability to think rationally beyond a specific set of instructions.
