Job Summary:
The Lake Elsinore Storm are hiring dependable, outgoing, and energetic individuals that are looking for a part-time, event-based job that is full of excitement! In Lake Elsinore we strive to create innovative entertainment, develop customer service initiatives, and hire amazing game day staff to deliver premium service to our guests. The Stadium Operations Game Day Staff play a key role in creating the best experience for our guests from the moment they enter the stadium until the moment they leave. Diamond Stadium hosts a wide variety of events throughout the year including professional baseball, concerts, festivals, and more!
General Duties/Responsibilities:
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General maintenance and upkeep of all stadium facilities including but not limited to:
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Stadium bowl
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Concourse
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Restrooms
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Field
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Exterior landscaping
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Parking lots
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Provide the highest level of customer service to ensure guests’ expectations are met and exceeded while providing a positive and memorable experience.
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Facilitate all guest-related matters in a professional and courteous manner through creative problem-solving
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Maintain thorough knowledge of the venue policies, procedures and event information.
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Assist with all baseball and non baseball related events
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Assist Stadium Operations department in all setup and breakdown of each event
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Uphold all stadium practices and policies to ensure a smooth gameday experience
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Assist 3rd party vendors with setup and breakdown
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Perform maintenance regularly to any stadium operations equipment
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Perform any miscellaneous tasks assigned by full time Stadium Operations Staff
Required Skills/Abilities:
Ability to work independently and in a high-stress, fast-paced environment.
Ability to follow oral and written direction.
Must be able to communicate clearly and listen attentively to guests and other employees.
Must be available to work non-traditional hours including nights, weekends, and holidays.
Must be at least 16 years of age
Ability to stand and be outside in hot or inclement weather.
Must have reliable transportation.
May include moving and lifting objects that exceed 50 lbs.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.