Job Summary
A housekeeper’s main responsibility is to provide clean and comfortable guest rooms in line with Venerts Hotel Management Inc. standards, while ensuring guests satisfaction by providing friendly and courteous service.
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Essential Functions
- Assists all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.
- Thoroughly and correctly cleans and sets up guest rooms according to Venerts Hotel Management Inc. operational policies and standards to ensure guest satisfaction.
- Removes soiled bed and bath linens and replaces with clean linens.
- Removes trash and debris from guest room.
- Cleans all surfaces in bathroom area.
- Dusts all surfaces.
- Replenishes promotional materials/literature.
- Replenishes room amenities.
- Vacuums rooms.
- Follows E.T.C. (Extra Thoughtful Care) procedures in stay-over rooms.
- Reports unusual circumstances to supervisor.
- Reports maintenance requests promptly.
- Turns in articles left in rooms to supervisor on duty to log and lost and found handling.
- Maintains a clean and orderly cart and vacuum cleaner to maximize job efficiency.
- Reports all DO NOT DISTURB or bolted door rooms to the supervisor on duty at the specified time to ensure guest safety and maximize guest satisfaction.
- Organizes storage areas to ensure the quality of the contents and to maximize job efficiency.
- Notify supervisor if you take the last of any item in the storage area each day.
- Restocks storage rooms and/or carts at the beginning and end of each day if requested by Head Housekeeper.
- Return any stained or damaged linen to the laundry room for proper treatment.
- Helps maintain Locked linen closets, linen chutes, and trash chutes to ensure maximum safety and security at all times.
- Acquires working knowledge of the property and all facilities to respond to guest questions effectively.
- Understands and applies all hotel safety and security procedures as required to maintain a secure and safe environment for employees and guests.
- Performs other duties as requested or required.
Qualification Standards
- Ability to accept directions and priorities from supervisor and reliably follow-through on tasks.
- Ability to perform job duties with a minimum of disruption to the guest.
- Ability to be friendly and cheerful; interact easily with strangers.
- Ability to cooperate and support others.
- Ability to work independently with little supervision or as a team.
- Ability to safely work with cleaning equipment and cleaning chemicals including: vacuum cleaners, brooms, mops, etc.
- Good hand dexterity required to dust, polish, make beds, fold towels, etc.
- Grooming must meet property standards.
- Must be able to stand for long periods of time, be in good physical condition, bending, stooping, twisting, reaching above your head and lifting up to 50# or more may be required.
Please stop in and pick up an application at the hotel front desk. Or submit a resume here on Indeed.
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
Work Location: In person
