BASIC PURPOSE: Cleaning of guest rooms and public spaces, all while promoting a safe working environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
JOB EXPECTATIONS AND REQUIREMENTS:
- Clean guest rooms in accordance with SUN policies and procedures
- Clean proper number of guest rooms within allotted time frame
- Provide Turndown service if/when required or requested
- Clean public areas and back of the house areas as required/requested
- Ensure compliance with accident/loss prevention programs
- Adhere to LSOPs and SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Organize supplies/goods/carts at beginning of shift in order to control inventory and ensure proper supplies are available during your shift.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
- Participate in and adhere to emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
- Assist other staff in the performance of duties such as trash removal, exterior trash pick-up, providing support and assistance in other departments, and any other task or special project requested of a supervisor.
KNOWLEDGE AND SKILLS:
Education: High school education or equivalent experience
Experience: Experience in the hospitality housekeeping field preferred by not necessarily required.
Skills and Abilities:
- Ability to physically perform the tasks required of this position (listed above)
- Ability to communicate with supervisors, coworkers and guests
- Ability to follow direction and work independently
Hours Required: Eight hour shift typical but not guaranteed; scheduled days and times may vary based on need. Holidays and Weekends may be required.
ENVIRONMENT
Physical Job Requirements =================================================================
Lifting/Pushing/Pulling/Carrying
- Lifting up to 25 lbs. of linen, supplies, furniture
- Pushing up to 35 lbs. pushing housekeeping cart and vacuum cleaner
- Carrying up to 15 lbs. of supplies
-------------------------------------------------------------------
Bending/Kneeling
- Bending- picking up supplies, cleaning guest rooms, turndown service, trash removal
- Kneeling- as required.
-------------------------------------------------------------------
Mobility:
- Continuous movement throughout hotel for entire shift
-------------------------------------------------------------------
Continuous Standing:
- Continuous standing expected throughout shift
-------------------------------------------------------------------
Climbing Stairs:
-------------------------------------------------------------------
Job Types: Full-time, Part-time
Pay: $13.00 - $14.50 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Night shift
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning Experience: 1 year (Preferred)
- Hotel Experience: 1 year (Preferred)
Work Location: In person
