Description:
Overview
Tanaq Government Services (TGS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, technology, and other government services. TGS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders.
About the Role
We are seeking a Custodial Supervisor to oversee custodial operations and daily staff activities as a lead at the Orville and Wilbur Wright Federal Buildings. The work will involve assigning work, directly supervising and training an entire custodial/janitorial workforce engaged in the buildings’ custodial services operations. This includes, but is not limited to, planning, assigning, and supervising cleaning activities. The supervisor must comply with all policies, procedures, and regulations, and is expected to strive to train and motivate their team to find innovative solutions to complete assignments.
This is a fully onsite position that will report to the Orville and Wilbur Wright Federal Buildings in Washington, D.C.
Responsibilities
- Work closely with the Custodial Manager to supervise crew leaders and janitorial site-based staff to ensure work is completed according to contractual scope, quality specifications and safety standards. This position will perform crew lead responsibilities (day or evening shift), if needed due to absences.
- Performs a variety of functions to assure facilities are clean and free of safety hazards.
- Effectively control costs as established by the annual budget and cost model.
- Responsible for working with the Project Manager and Custodial Manager for sourcing materials and supplies to ensure best price and budget compliance.
- Maintain quantities of supplies, stock, and equipment.
- Submit requests to purchase and replace equipment when necessary.
- Ensure that all required reports are timely, accurate and complete.
- Inform the Custodial Manager in a timely manner of any issues or concerns, including progress or any deviations from the established projects, goals or policies.
- Addresses, solves, or escalates client concerns or deficiencies as appropriate.
- Monitor employee scheduling, sick days, vacations, including time off, tardiness, absences, etc. and approve time sheets, ensuring departmental coverage and customer satisfaction.
- Schedule and oversee custodial staff performing services.
- Prioritize and assign tasks and coaches staff in performing duties.
- Inspect work areas on a regular basis, including the waxing and buffing of floors and the outside grounds to ensure quality.
- Train and assist staff in performing duties and the safe and proper use, cleaning, and maintenance of products and equipment to meet quality and safety standards, along with obtaining or maintaining proper certifications.
- Fill in for custodial staff when needed.
- Maintains routine contact with direct reports to ensure a productive flow of two-way communication on issues and concerns.
- Participate in staff recruiting process along with Custodial Manager, collaborating with TGS Human Resources to post and advertise jobs, Act as Hiring Manager for crew leaders and teams, ensure proper new hire paperwork is completed and submitted in a timely manner.
- Recommend and implement programs to improve employee retention, as needed.
- Documents and appraises performance of crew leaders and janitorial crews, taking disciplinary action when necessary.
- Regularly performs health and safety training and maintains records to the crew level.
- Participate in Quality Control Investigations and report finding to the Project Manager for resolution.
- Responsible for the overall safety of all personnel under their supervision. Works to promote a positive safety culture in the workplace through personal example and by requiring full compliance of all safety policies and procedures, and applicable federal, state and local regulations.
- Maintain compliance with all labor laws and CBA agreements.
- May utilize the Maximo NCMMS system for work orders, review service calls and inspection reports.
- Perform other duties and work on special projects as assigned and as needed.
Requirements:
Required Experience and Skills
- Minimum 3 years of custodial management/supervisory experience in a large-scale housekeeping, janitorial, building maintenance or custodial work supervisory role required.
- Relevant experience in facilities management or custodial related work in Government or large commercial janitorial operations preferred.
- Knowledge of custodial practices, equipment, supplies and procedures, cleaning requirements and standards required by US Government, preferably the FAA.
- Must have excellent oral and written communication skills.
- Ability to work under pressure and coordinate numerous activities and groups of people who need to cooperate to achieve maximum efficiency.
- Must have at least 3 years of verifiable supervisory experience
- Strong communication skills, both verbal and written.
- Abide by the Federal Drug-Free workplace policy.
- Experience using Maximo NCMMS system preferred.
- Valid driver’s license and clean driving record may be required.
- Have a clear background and ability to pass background checks/screening.
Education and Training Required
- Must have high school, vocational school, or trade school diploma or equivalent
- Ability to complete and pass the Cleaning Management Institute (CMI) Basic Custodial Technician certification within the first 30 days of employment.
- Ability to complete and obtain the CMI Advanced Custodial Technician Certification within the first 6 months of employment.
Physical Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
- Maneuvering in and around the worksite.
- Standing and walking.
- Bending, kneeling, reaching, and stooping.
- Lifting boxes or equipment weighing up to 35 pounds, and up to 50 pounds occasionally.
- May be required to push/pull objects such as vacuums, carts, etc. and equipment weighing 70-100 pounds.
- Climbing ladders and/or step stools.
- Must be able to walk or stand on level and/or inclined surfaces and sit for extended periods of time.
- Must be able to routinely climb / descend stairs.
- Must be able to routinely grasp or handle objects, use finger dexterity, bend elbows / knees, and reach above / below shoulders.
Work Environment
Work is performed half of the time in an office/shop environment. The remainder of the work is performed on job sites. Employees may be required to work in excess of 8 hours in a day and 40 hours per week.
Who We Are
Tanaq Government Services strives to deeply understand and analyze our clients’ vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.
TGS is an Equal Opportunity and Affirmative Action Employer and participates in E-Verify. All employment decisions are based on merit, qualifications, and abilities. We welcome and encourage diversity in our workforce. Our policies provide equal employment opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, transgender status, genetic information, protected veteran status, or any other protected characteristic under federal, state, or local laws. For more information, visit Know Your Rights and Pay Transparency Statement.
If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
To view this and all our job postings visit us at:
https://recruiting.paylocity.com/recruiting/jobs/All/a902daaf-0624-4442-87bd-2c51602670f7/Tanaq-Government-Services
Custodial Supervisor