Hotel looking for:
Job Summary:
Manage housekeeping department to ensure high level of guest service and guest satisfaction as related to housekeeping; ensure policies and procedures are adhered to as established by hotel, company, and / or brand standards; engages team-members and leads through creative techniques including inspiring, training, coaching, providing constructive feedback, as well as employee recognition.
Job Tasks / Responsibilities include, but not limited to:
- Schedule staff according to projected occupancy levels; continually monitor labor costs.
- Order and receive supplies to maintain par levels (adequate levels) of inventory.
- Conduct scheduled inventory of supplies and equipment per company standard.
- Communicate with other department heads with appropriate reports (room availability, out-of-order rooms, clean & vacant / occupied rooms) as well as work orders, etc…
- Maintain security of master keys and the approved sign-out procedure for master keys.
- Manage and oversee the lost & found procedures including the acceptance (log-in procedure), security, return, and / or eventual disposal of lost and found items..
- Maintain effective departmental communication as well as recognition programs through the use of stand-up meetings, staff meetings, log books, bulletin boards, hand-outs, flyers, etc…
- May perform duties of room attendant, laundry attendant, room inspector, and / or houseperson as needed.
- Be constantly alert of any security and/or safety issues and notify supervisor of any perceived security and/or safety threats.
- Maintain an organized and clean work area; always practice and ensure a safe work environment.
- Exhibit teamwork and cooperation by performing other duties as needed, required, asked, or directed.
Job Knowledge / Skills / Abilities/ Other Requirements:
- Requires effective and professional verbal and written communication skills with guests, subordinates, vendors, and other hotel staff.
- Requires availability on weekends and / or holidays, possible overtime, and possibly alternating shift work.
- Basic to intermediate computer skills.
Minimum Qualifications:
Prefer 2+ years of experience in a position of comparable responsibility.
Qualified applicants – please include salary range / requirements when submitting resume
Job Type: Full-time
Pay: $9.00 - $15.00 per hour
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning: 1 year (Required)
Work Location: In person
