GENERAL PURPOSE
Under the direction of the Chief Operating Officer, the Operation Manager is responsible for all aspects of the Production, Maintenance, Logistics, and Customer Service departments; quality, customer relations, housekeeping, security, safety, and maintaining an outstanding workforce.
DUTIES AND RESPONSIBILITIES
- Responsible for planning, directing, and coordinating services in compliance with company goals and objectives.
- Developing and motivating cost-effective alternatives and improvements to the production process.
- Maintaining employee safety and morale by creating safe working and efficient working environments
- Maximizing the efficiency of production lines and ensuring effective employment utilization
- Monitoring facility purchasing process to include auditing, guideline compliance, and General Manager/Plant Manager approval
- Managing facility-wide, cross-functional operations improvement projects
- Through the direct reports, managing the equipment and machinery to maintain a smooth workflow.
- Ensure that, as the company grows, processing capabilities meet or exceed all industry and customer requirements for cost, quality, and responsiveness
- Execute a continuous improvement approach to ensure year-over-year productivity improvements are realized
- Be responsible for setting goals and objectives for direct reports to ensure company objectives are met.
QUALIFICATIONS
- BS/BA in Management or equivalent work experience; minimum 5 years operations/management experience - preferably laundry operations with large-scale plants in management or commercial field.
- High-level leadership and decision-making skills
- Able to motivate, influence, and train people
- Able to interact with all levels of management.
- Bilingual skills a plus (English/Spanish)
- Ability to communicate effectively in verbal and written formats.
- Ability to multi-task and establish priorities as required to meet production needs.
- Ability to maintain organization in a changing environment.
- Exhibits initiative, responsibility, flexibility, and leadership.
- Ability to use knowledge of the working environment to meet established goals and objectives.
- Proficient in the use of Windows-based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook.
- Must possess a valid driver’s license and a clean driving record to be able to be insured under the company’s insurance policy.
- Will be required to perform other duties as requested, directed, or assigned.
APPLICABLE WORKING CONDITIONS
*
WORKING CONDITIONS*
*
AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY*
Inside work: protected from weather conditions
*
FREQUENTLY*
OCCASIONALLY
RARELY
NEVER
Outside work: no effective protection from weather
FREQUENTLY
OCCASIONALLY
*
RARELY*
NEVER
Both inside and outside work: activities occur both inside and outside an office enclosure
FREQUENTLY
OCCASIONALLY
RARELY
*
NEVER*
Extreme cold: below 32 degrees for periods of more than 1 hour throughout the normal course of a day
FREQUENTLY
*
OCCASIONALLY*
RARELY
NEVER
Extreme heat: above 100 degrees for periods of more than 1 hour throughout the normal course of a day
*
FREQUENTLY*
OCCASIONALLY
RARELY
NEVER
Noise: customers must shout to be heard over ambient noise level (hearing protection required)
FREQUENTLY
*
OCCASIONALLY*
RARELY
NEVER
Vibration: exposure to oscillating movements of extremities or whole body
FREQUENTLY
*
OCCASIONALLY*
RARELY
NEVER
Potential hazards: moving parts, electricity, gas, scaffolding, chemicals, etc.
FREQUENTLY
*
OCCASIONALLY*
RARELY
NEVER
Terminal viewing: extended viewing of screens
FREQUENTLY
OCCASIONALLY
*
RARELY*
NEVER
Atmospheric conditions (in non-confined spaces): fumes, odors, mists, gases, poor ventilation, etc.
FREQUENTLY
*
OCCASIONALLY*
RARELY
NEVER
Oils: air and/or skin exposure to oils and other cutting fluids
FREQUENTLY
*
OCCASIONALLY*
RARELY
NEVER
Respirator: use of a respirator is required
FREQUENTLY
OCCASIONALLY
*
RARELY*
NEVER
Physical stamina: due to emergency or workload demands, subject to extended work hours requiring stamina beyond normal demands or levels
FREQUENTLY
*
OCCASIONALLY*
RARELY
NEVER
None: employee is NOT substantially exposed to adverse environmental conditions (work occurs in typical office or administrative environment)
FREQUENTLY
OCCASIONALLY
*
RARELY*
NEVER
ESSENTIAL ABILITIES AND FUNCTIONS
*
ACTIVITY*
*
FUNCTION*
*
AMOUNT OF TIME TYPICALLY SPENT ON ACTIVITY*
*
Essential*
*
Non-Essential*
*
Rarely*
*
Occasionally*
*
Frequently*
Standing (on a hard surface)
X
Walking
X
Twisting
X
Stooping
X
Crouching
X
Crawling
X
Hearing
X
Reaching
X
Seeing
X
Balancing
X
Pushing up to 50 lbs.
X
Pulling up to 50 lbs.
X
Grasping
X
Lifting or carrying up to 50 lbs.
X
Moving (continuous motion)
X
Using precise hand movements
X
Reasoning or solving problems
X
Reading
X
Writing
X
Performing mathematical calculations
X
Adhering to deadlines under pressure
X
Learning or retaining technical information
X
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
Work Location: In person