To consistently maintain the maximum cleanliness, comfort and appeal of all guest rooms in accordance with the standards as set forth by Willows Lodge.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:
Clean rooms and bathrooms every day in accordance with Willows Lodge standards.
Strip sheets and makes beds. All bed linen is changed on a daily basis unless specified by stay over guests.
Replenishes supplies such as drinking glasses and writing supplies.
Renders personal assistance to guests.
Dusts furniture.
Washes walls, ceiling, and woodwork.
Washes windows, door panels, and sills.
Empties wastebaskets, and empties and cleans ashtrays.
Transports trash and waste to disposal area.
Replenishes bathroom supplies and hotel amenities as set for by Preferred Hotels and Willows Lodge standards.
Replaces light bulbs.
Clean and stock maid cart at the end of each shift, so that it is ready for morning use.
Remove all debris, room service trays, etc. from corridors when present.
Bring down to the front office on a daily basis, any lost and found items from guest rooms.
Report all maintenance problems and concerns to your supervisor/manager or Chief Engineer.
Follow "perfect room" inspection checklist. Goal is 95% or higher for cleanliness score.
Have working knowledge of cleaning products and materials in accordance with OSHA regulations and the hotel safety guidelines.
Have the ability to interact verbally and effectively with all hotel guests and employees in a polite and positive manner.
Any other tasks as assigned by Housekeeping Manager or Supervisor.
EXTRA DUTIES MAY BE ASSIGNED AS FOLLOWS: baseboards, high dusting, shower walls, shelf paper relining, cleaning doors and woodwork, brooming edges, clean & dust A/C units, spot walls, polish furniture, spot clean furniture, phones, mirrors.
COMPENSATION & BENEFITS