Job Summary:
We are seeking a highly motivated and experienced Housekeeping Manager to oversee our housekeeping operations. The Housekeeping Manager will be responsible for maintaining cleanliness and orderliness throughout the resort. The ideal candidate will have a strong background in housekeeping management, excellent leadership skills, and a passion for providing exceptional hospitality.
Housekeeping Manager Job Description
Overview: The Housekeeping Manager will lead the housekeeping team for 34 cottages, 8 wagons, 3 bathhouses, and common areas of the resort, including the pool area bathrooms. Responsibilities include overseeing daily operations, ensuring the resort’s accommodations are clean and comfortable, and managing guest experiences from check-in to check-out. The role also involves administrative duties, team leadership, and handling housekeeping complaints.
Job Duties:
- Work closely with the Manager and other department managers to meet the goals and objectives of the resort.
- Hire, train, and manage housekeeping staff.
- Develop and implement cleaning and maintenance standards for all areas of responsibility.
- Inspect cleanliness of all housekeeping areas to ensure they meet Splash’s cleanliness standards.
- Schedule staff to ensure adequate coverage and efficient use of labor resources.
- Ensure compliance with safety regulations and park policies related to housekeeping.
- Ensure all cottages and wagons are ready for check-in time.
- Maintain a consistent guest experience focused on guest satisfaction.
- Resolve guest complaints in a professional, consistent manner.
Experience/Education/Skills:
- High School Diploma or equivalent.
- Excellent knowledge of cleaning and maintenance practices, including the proper use of cleaning chemicals, equipment, and tools.
- Strong verbal communication skills.
- Proven ability to lead and manage others successfully.
- Ability to multi-task with strong attention to detail.
- Excellent interpersonal skills.
If you are a dedicated professional with a passion for cleanliness and hospitality, we invite you to apply for the position of Housekeeping Manager. Join our team and contribute to creating an exceptional guest experience.
Splash RV Resort is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status.
Job Type: Full-time
Pay: $42,000.00 - $52,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
Ability to Relocate:
- Milton, FL 32583: Relocate before starting work (Required)
Work Location: In person