This position is a set schedule: Sunday-Wednesday from 9am to 7pm
Vunique Vacation – About Us
Vunique’s mission: “Provide service they expect with the accommodations they desire.”
Since 2016, we have been curating vacation experiences in the Florida region. What began as a love of the area and the building of our own family homes expanded into a company that designs with the traveler in mind and offers exceptional vacation rentals with service as distinctive as the homes themselves. But we felt we could do even better.
This realization came through our own experience as travelers. We noticed what we felt was missing in our own vacation stays. We also noticed that today’s traveler was more discerning. They were seeking the extraordinary and the memorable not only in their destinations but in the places they stayed. Perhaps it was during the Pandemic when our surroundings became our universe.
And, so, we asked: Why shouldn’t the place you stay be as magical as the destination? Why shouldn’t the place you stay have everything you could possibly need or want? Why shouldn’t it be as comfortable and as accommodating for your pet as it is for your family? Why shouldn’t you have the space to prepare a gourmet meal and invite all of your closest family and friends to enjoy it? Why should you ever have to compromise?
Beginning with these questions, we sought to identify ways we could improve the amenities, expand the possibilities and elevate the outstanding vacation rental experiences we were already offering our guests.
Vunique Vacations is the culmination of these ideas. Featuring beautiful custom design, large bedrooms, expansive kitchens, a dining seat for every guest, an outdoor oasis with every home, and stunning views, you could say that every Vunique Vacations home is truly a breathtaking experience…..for those seeking to take a breath.
While our primary goal for Vunique Vacations is to provide the highest level of experience because we would want it that way ourselves, we also know a relentless pursuit of excellence is how we will beat the competition. Providing unparalleled service, being exceptionally responsive, anticipating your every need, and acting as your personal host, while still giving you the privacy you seek…is how we will endure and increase the reach of Vunique Vacations as a notable vacation brand. We deliver these standards while simultaneously creating a name that is synonymous with where the most discerning travelers choose to stay in Florida and beyond.
Vunique Vacations is Seeking:
Reservations Agent
Our Reservations Agents provide the highest level of service and overall vacation experience for each and every guest . The ideal candidate will be a self-motivated individual who is seeking a career in hospitality, who is detail oriented and organized, possesses local community knowledge, and has excellent communication skills.
Responsibilities include:
- Respond to inquiries for incoming and in-house guests in a timely manner – emails, text messages, phone calls, etc.
- Provide guests with knowledge of the homes’ operations & amenities
- Provide guests with your full expertise of local events, recommendations, and area amenities
- Handle customer requests and resolve guest issues by developing interpersonal relationships and creating an outstanding guest experience
- Coordinate any early arrivals & late departures with guests, maintenance, cleaning team, & other property managers
- Communicate pre-arrival and mid-stay information to guests.
- Work with Vunique Vacation’s Revenue Management team to provide guest feedback and improve our homes, our service, and our company.
- Accomplish organization goals by accepting ownership of tasks
- Represent our brand in a positive way
- Work as a team – work together with other property managers and Vunique Vacations team to accomplish our company objectives
Technical Abilities
- Full knowledge and understanding of all Vunique Vacation’s software, policies and procedures, and terms and conditions
- Proficient in Microsoft Outlook, Office, Teams
Job Type: Full-time
Pay: $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Holidays
- Weekends as needed
Work setting:
Application Question(s):
- Are you willing to submit a drug test?
Work Location: In person