*Availability must include weekends and holidays*
Our room attendants clean the guest rooms as assigned, ensuring the room is inviting, comfortable and sparkling clean for our guests to enjoy. They follow hotels policies and procedures and ensuring the hotel's established standards of cleanliness. They are responsible for reporting any maintenance deficiencies and handling guest requests or complaints as well as ensuring the confidentiality and security of all guest rooms.
- Possess complete knowledge of and comply with all department policies, service procedures and standards
- Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely. Retrieve, restock and push housekeeping cart.
- Clean bathtub, toilet, sinks, walls, mirrors, tile, counters and floor surfaces using appropriate and approved cleaning devises, including but not limited to cloths, mops sponges, brushes and cleaning agents.
- Strip and remake beds, change bed linens that may require lifting bedspreads weighing a maximum of 25 pounds.
- Follow all safety, hygiene and cleanliness protocols at all times.
- Push and pull the vacuum throughout the entire room.
- Empty all wastebaskets and discard any additional trash throughout the room.
- Remove all dirty or used terry and replenish amenities, linens and supplies in the guestroom in keeping with hotel standards and requirements.
- Dust all furniture, pictures, drawers, shelves, window ledges, door tracks, closets and vents thoroughly.
- Retrieve, restock and push housekeeping cart.
- Visually inspect room for cleanliness and appearance and communicate completion in the designated manner to signify the correct room status.
- Respond in a timely manner to guest requests, such as additional room amenities, towels, instructions on how to operate equipment in the room and other information as requested.
- Ensure alarm clock and other electronic devices are set to appropriate time.
- Turn in all found items in the employees work area to the front desk employee, or Manager on Duty on the day that they are found.
- Reports all items in the room that need repair to the Manager or Maintenance person.
- All other duties as assigned by the supervisor.
- Regular attendance in conformance with the standards, which may be established by the Hotel from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action up to and including separation of employment.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to communicate effectively with others.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Very detail oriented, to ensure the quality of cleanliness.
- Must be able to prioritize, organize and follow up, remain calm and resolve problems using good judgement.
- Must be able to follow directions. Ability to interpret a variety of instructions furnished in oral, diagram, or schedule form.
- Ability to print and speak simple sentences in English.
- Able to maintain a good working relationship with other departments, associates and guests.
- Meets legal age requirements for the position.
EDUCATION and/or EXPERIENCE
Previous housekeeping experience is preferred. Any combination of education and experience that provides the required knowledge, skill and ability.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to walk; go up and down stairs, bend, reach with hands and arms; and stoop, kneel and crouch. The employee must frequently lift and/or move up to 50 pounds and must be able to push and pull equipment weighing up to 100 pounds.
Knowledge of proper chemical handling procedures; familiarity with cleaning equipment and supplies.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently exposed to fumes or airborne particles and occasionally exposed to caustic chemicals.
APPEARANCE
All employees must maintain a neat, clean and well-groomed appearance. No open-toed shoes, crop tops, pajama pants, or skirts are allowed to be worn. You must dress professionally.
Job Types: Full-time, Part-time
Pay: Up to $19.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to commute/relocate:
- Fort Bragg, CA 95437: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cleaning: 1 year (Preferred)
Ability to Relocate:
- Fort Bragg, CA 95437: Relocate before starting work (Required)
Work Location: In person