Are you passionate about creating a luxurious and comfortable atmosphere for guests? Lido Beach Resort is seeking a detail-oriented and courteous Turndown Attendant to join our exceptional team. As a Turndown Attendant, you will play a crucial role in enhancing our guests' experience by ensuring their accommodations are inviting and impeccably prepared for a restful night.
Essential Functions:
- Prepare and refresh guest rooms during evening hours, ensuring they meet the highest standards of cleanliness and presentation.
- Arrange furniture, amenities, and decor to create a welcoming and aesthetically pleasing environment.
- Pay meticulous attention to detail to ensure that all aspects of the turndown service are executed flawlessly.
- Anticipate and fulfill guest needs, such as providing additional amenities or adjusting room temperature.
- Collaborate with housekeeping and front desk staff to coordinate turndown service efficiently.
- Communicate effectively with guests, responding to requests and inquiries in a friendly and professional manner.
- Adhere to and maintain high standards of cleanliness, organization, and presentation as set by Lido Beach Resort.
- Uphold the resort's commitment to providing an exceptional guest experience.
- Demonstrate flexibility in working evening shifts and weekends, as needed.
- Respond promptly to urgent turndown requests and special guest preferences.
Job Requirements:
- Previous experience in a similar role is preferred.
- Exceptional attention to detail and organizational skills.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Flexibility to work evenings and weekends.
Physical Requirements:
- This role requires the ability to move and lift up to 25 lbs.
- Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required.
Benefits:
- Competitive salary.
- Health, dental, and vision insurance.
- Employee discounts on resort amenities.
- Opportunities for career advancement within a prestigious resort brand.
How to Apply:
If you are dedicated to delivering exceptional guest experiences and meet the qualifications for this role, we invite you to apply by submitting your resume.
Lido Beach Resort is a drug-free workplace. The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks. All offers of employment are subject to satisfactorily completing the checks outlined above. Lido Beach Resort is also an equal opportunity employer committed to hiring a diverse workforce.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Shift:
- Evening shift
- Night shift
Work Location: In person