W Services Group, a leading North American Facilities Management organization is looking for a Field Director for California Bay Area to support our growing team.

The ideal candidate will assist with training, monitoring, and inspecting cleanliness levels in multi-site retail and chain stores to ensure that the client’s scope of work is being adequately carried out.

Field Director responsibilities:

· Manage vendor performed services within your territory.

· Communicate with Corporate office and VP of Field Operations daily.

· Work on services to reinforce, reinforcing and continuing to educate our vendor staff.

· Assist and Support Regional Field Operations managers on floor care schedules, supplies, demand work, RTS, invoice resolution and vendor assignments.

· Support & mentor Field Managers with any customer services issues or concerns – address areas of opportunities.

· Employee training (CP), chemical usage, equipment usage, IVR, and any special request.

· Manage vendor and self-performed services withing the specified area.

· Responsible for working on services, reinforcing, and continuing to educate our Field Managers and vendor staff.

· Proactively assess sites and accurately report on any potential issues. Take photos for quality inspections.

Field Director requirements:

· Bachelor’s degree in business and/or related field preferred.

· A minimum of 5 years management experience of multi-site locations in all phases of retail/commercial facility management is required.

· Proficiency in Microsoft Office, including Excel, Word, and PowerPoint

· Excellent verbal and written communication skills – able to clearly explain steps, provide clear direction, and answer questions about processes to Field Managers, and sub-contractors.

· Must have knowledge & be able operate janitorial floor and carpet equipment, as needed.

· Ability to multitask and work effectively, both independently and in a team environment, ensuring timely completion of assignments and meeting established standards.

· Available to work non-traditional business hours (where necessary)

· Must have own transportation.

· Bilingual English/Spanish a plus +

Only candidates who have janitorial, managerial ,and training experience will be considered

W Services Groups offers a comprehensive benefit package:

· Medical, Dental & Vision Insurance Package

· Paid PTO & Holiday Pay

· 401K

· Competitive Pay

· Advancement Opportunities

· Expense reimbursement

W Services Group, LLC, corporate office is located in Hauppauge, NY who provides commercial cleaning, flooring, and emergency services. We are founded on the principles of a family business atmosphere of caring, listening, respecting, trusting, and believing in strong business morals. Our commitment to our clients is simple. Provide and execute quality services with supervised active management, while maintaining a customer centric business model. We value customer retention and relationships first and foremost. We know successful programs are created when there is understanding, communication and a partnership with both our customers and our employees. Today W Services has over 275 employees and works with 1000 plus carefully selected contractor partners. We have a full understanding of the retailers need to have high quality services performed by qualified technicians who have been properly trained and performance assessed through documented training and follow up programs. W Services Group will never waiver these standards and our commitment to our business partners.

For more information about W Services Group, LLC. visit our website www.wservices.com.W Services Group, LLC. provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, veteran status, genetic information, or any other characteristic protected by law.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Schedule:

Evening shift
Monday to Friday
Weekends as needed

Application Question(s):

Do you have experience with the recruitment of employees and subcontractors?

Experience:

Management: 5 years (Preferred)
Janitorial: 5 years (Preferred)

Work Location: On the road

W Services Group, LLC

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