Velvet by Graham & Spencer is seeking a part-time Sales Supervisor / Stylist and part-time stock and operations associate to support our store at the Stanford Shopping Center, provide 10/10 customer service, suggestive sell, and bring a positive team-centered attitude to every shift.

Job Description – Stylist/Sales Supervisor

Department: Retail

Reports To: Store Manager

Salary Range: DOE

Summary: The Sales Supervisor is the face of Velvet by Graham & Spencer and represents the company in attitude, style, and service. They assist customers and provide outstanding service to achieve team sales goals while assisting with visual merchandising and operational tasks.vEssential Duties and Responsibilities include the following: Sales, Service, and Merchandising Requirements (85%)
Handle customer service issues as needed
Greet each and every customer and courteously answer customer questions
Discuss merchandise with customers and suggest items that fit into each customers’ unique style
Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
Complete customer orders via phone and email including follow up on special requests and inter-store transfers
Maintain the appearance standards of the sales floor area by keeping it stocked and organized
Perform point of sales transactions
Help when needed to replenish the sales floor or specific merchandising projects
Maintain personal appearance in accordance with the Company dress code
Other duties at the discretion of store management and/or the Company
Operational Requirements (15%)
Follow correct procedure for opening and closing store
Maintain organization and neatness of the cash wrap and stockroom
Assist with the daily cleaning of the entire store
Respond to inter-company requests such as transfers and returns
Utilize loss prevention procedures in order to minimize shrink
Other duties at the discretion of store management and/or the Company
Qualifications and Other Requirements:Must be able to work 16-40 hours per week part-time or full-time, including early mornings, evenings/nights, weekends, and/or holidays, as well as overtime as needed by management
Previous retail selling experience required
Demonstrated success in building KPI's and client retention
High School graduate or equivalent
Excellent verbal and written communication skills
Excellent customer service and sales skills
Able to work in a fast paced, team-oriented environment
Experience with retail POS/inventory control computer systems
Maintain positive team morale
Physical Demands/Working Conditions (Time spent standing, sitting, bending, lifting):Regularly required to stand, walk, talk, and hear
Frequently required to use hand to finger, handle or feel objects, reach with hands and arms
Regularly required to lift and/or move up to 25 pounds
Visions requirements: close vision, distant vision, as well as ability to adjust and focus
Employment status:Part-time

Industry
Apparel & Fashion

Employment Type

Job Types: Full-time, Part-time

Pay: From $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Shift:

Day shift

Weekly day range:

Monday to Friday
Rotating weekends
Weekends as needed
Weekends only

Work Location: In person

VELVET BY GRAHAM & SPENCER

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