Approach all encounters with guests and employees in a friendly, service-oriented manner.
Inspect rooms to ensure that rooms are immaculately clean.
Coach staff immediately when under standard job was found with a timely follow through
Flexible availability including nights and weekend required
Supervise work of Floor Supervisors, Turndown, Room Attendants, Housepersons, Public attendants, Laundry attendant and Heath club attendant.
Inspect Showrooms, VIP rooms and Turndown rooms aside from the regular assigned sections to ensure that rooms are immaculately clean.
Schedule/conduct staff meetings
Ensure that maintenance requests are followed up.
Responsible for training/enforcement of Hazard Communication and Blood-borne Pathogens Programs.
Responsible for interview applicants; training of staff members; handling all disciplinary issues.
Supervise and direct all activities of lobby, housemen, and laundry colleagues assigned to their areas
Communicate repair work and unsafe conditions to the appropriate department
Communicate in room changes and any room status changes to the Front Desk
Assist with the training of all new hires and the retraining of senior colleagues
Plan and coordinate daily staffing needs and make any necessary changes
Plan, schedule and execute special projects such as general cleaning and carpet shampooing
Ensure that par stocks (linens and amenity supplies) are maintained at specified levels, follow up on any waste detected, and take recurring corrections
Assist with the preparation of the weekly payroll
Assist with the preparation of the weekly schedule
Other additional duties may be assigned by management

Job Type: Full-time

Pay: $30.00 - $33.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Schedule:

10 hour shift
8 hour shift

Ability to Relocate:

Boston, MA 02116: Relocate before starting work (Required)

Work Location: In person

The Fairmont Copley Plaza Hotel

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