IICRC WRT certified is a plus, Mold remediation experience an asset. Water Restoration Supervisor may be required to work odd hours and weekends for emergency services.

Must pass a background check.

Job Description :

Manage and complete jobs according to SERVPRO® processes per work order.
Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish.
Follow and enforce all safety procedures on the job site. Communicate and establish relationships with commercial, insurance, and residential customers. Responsibilities :
Explain processes and answer customer questions, as needed
Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met
Communicate clear expectations to Production Technicians and supervise their activities
Perform production processes as scheduled and ensure quality control
Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
Resolve problems quickly as they arise
Manage job file documentation to ensure complete and accurate project details
Manage and control costs of production projects
Manage assets by protecting and using equipment and materials properly
Clean and maintain vehicles, equipment, warehouse, and office areas
Perform sales and marketing activities, including add-on sales and security checks

Qualifications :

Effective written and oral communication
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred
Ability to travel locally or out of state when necessary

Physical and Work Environment Requirements :

Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
Exposure to chemicals
Walking and standing for long periods of time, driving, sitting, climbing,
Ability to climb ladders and work at ceiling heights
Ability to work in tight spaces (e.g., crawlspaces under buildings)
Repetitive pushing/pulling/lifting/carrying objects

We are looking for a team leader with passion and experience who can lead from the front with integrity, respect, and competence!

If this sounds like you, please apply today!

Job Type: Full-time

Pay: $28.00 - $35.00 per hour

Expected hours: 40 – 50 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Opportunities for advancement
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
Rotating weekends

Experience:

Restoration: 3 years (Required)

Work Location: In person

SERVPRO of Burlingame, Millbrae

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