Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of cleaning, repairing and restoration services.

Provide support to Service Specialists in the performance of our cleaning services and the daily maintenance of service vehicles and equipment.

Principle Duties and Responsibilities

Perform water, fire and mold mitigation services
Preform warehouse duties ie. Clean equipment, sweep, mop etc.
Communicate effectively with customers
Perform basic equipment maintenance
Perform basic vehicle maintenance
Complete appropriate restoration documentation such as diary notes and drying logs
Maintain appropriate chemical inventory

Additional Duties and Responsibilities

Maintain appearance and stock of appropriate tools and materials for company vehicles
Basic building maintenance

Decision Rights and Authority

Anticipate Service Specialists next step and provide appropriate tools, materials and supplies

Working Relationships and Scope

Maintain timely and effective communication and flow of information with Service Specialists and management

Performance Competencies

Oral Communication – Speaks clearly. Shows respect when addressing customers and superiors.
Written Communication – The individual is able to read and interpret written information. Uses appropriate vocabulary and grammar.
Technical – Is appropriately trained and effectively performs all required production functions.
Quality – the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality.

Qualifications - Knowledge, Skills and Abilities

Education and Experience

High school (or GED) diploma.

Mathematical skills

Adequate math skills. Ability to apply learned techniques to determine appropriate amounts of chemicals and supplies.

Certificates, Licenses and Registrations

None required in this position

Physical Demands

The physical demands described below are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 75 pounds.

Working Conditions

The work of this position is predominantly carried out on the customer’s property. Employee may encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage has occurred, and mold or other organic growth exists. Daily exposure to the shop where vehicles and equipment are housed and maintained is typical.
Noise level in the work environment is usually moderate

Job Type: Full-time

Pay: $18.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) 2% match
Dental insurance
Employee discount
Health insurance
Opportunities for advancement
Paid time off
Paid training
Referral program
Safety equipment provided
Vision insurance

Schedule:

10 hour shift
12 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
On call
Overtime
Weekends as needed

Supplemental pay types:

Bonus opportunities
Commission pay
Overtime pay
Performance bonus

Travel requirement:

Up to 75% travel

Ability to Relocate:

Fayetteville, GA 30214: Relocate before starting work (Required)

Work Location: In person

RCM Restoration Services

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