About Montreal Cleaning Solutions Inc.:
Montreal Cleaning Solutions Inc. is a trusted provider of professional cleaning services in Montreal and the surrounding areas. With a focus on quality, reliability, and customer satisfaction, we pride ourselves on delivering exceptional cleaning solutions to both residential and commercial clients. Our team is dedicated to upholding the highest standards of cleanliness and creating a healthy environment for our clients to thrive in.

Position Overview:
We are currently seeking an organized and proactive Appointment Reminder to join our team at Montreal Cleaning Solutions Inc. The Appointment Reminder will play a key role in ensuring that our clients receive timely reminders of their scheduled cleaning appointments, contributing to the smooth and efficient operation of our business.

Responsibilities:

Contact clients via phone, email, or text message to remind them of their upcoming cleaning appointments.
Confirm appointment details, including date, time, and specific cleaning services requested.
Assist clients in rescheduling or canceling appointments when necessary, while accommodating their needs and preferences.
Maintain accurate records of client appointments and communications using our scheduling system.
Coordinate with our cleaning staff to optimize scheduling and ensure that appointments are completed efficiently.
Provide friendly and professional customer service by addressing client inquiries and concerns in a timely manner.

Qualifications:

High school diploma or equivalent.
Previous experience in customer service or administrative roles is an asset.
Excellent communication skills, both verbal and written.
Strong attention to detail and organizational abilities.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Proficiency in basic computer applications, such as email and scheduling software.
Positive attitude and a commitment to delivering exceptional service to our clients.

If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we want to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for the Appointment Reminder position at Montreal Cleaning Solutions Inc. We look forward to reviewing your application.

Montreal Cleaning Solutions Inc. is an equal opportunity employer and is committed to diversity and inclusion in the workplace.

Job Type: Full-time

Pay: $22.25 per hour

Expected hours: 40 per week

Benefits:

Dental care
Extended health care
Life insurance
Paid time off

Flexible Language Requirement:

English not required

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

Montreal Cleaning Solutions Inc

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Appointment Reminder