Holiday Inn Brentwood M25, Jct.28

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The Opportunity

Are you an enthusiastic and customer-focused individual looking to be part of a dynamic food and beverage team? We are seeking a passionate individual to join us here at the hotel and help us create memorable guest experiences.

As part of our team, you will be responsible for providing high-quality food and beverage service to our guests. This includes engaging in conversation with guests, taking their orders, and using upselling techniques to enhance their experience. Your friendly and welcoming demeanor will make our guests feel right at home.

You will play an essential role in ensuring that the restaurant and bar are prepared for service, and that high standards of presentation are met. As the face of our business, you will represent the hotel and uphold our brand reputation through exceptional customer service.

If you have a passion for hospitality and enjoy creating a positive atmosphere for guests, we would love to hear from you.

Benefits

Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.
Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).
Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
Eye care
Free legal & money advice
Counseling sessions
Hospital & death benefit plans
Cycle to work scheme
Wellbeing tips and support fitness videos
Recipe ideas
Advice on keeping active and healthy living
Wellbeing podcasts and tv
Breathing exercises
24/7 advice and support line
Team reward & recognition
Free meals on duty
Free parking

Ideal Candidate

You should have a strong passion for the hospitality industry, particularly in food and beverage service. You should possess excellent communication and interpersonal skills, with the ability to engage guests in conversation and provide exceptional customer service.

Experience in a similar role is desirable, with a proven track record of delivering high-quality service in a fast-paced environment. They should have a professional and positive attitude towards their work, with the ability to work well in a team and contribute to a positive working culture.

The ideal candidate should have a good eye for detail and be able to maintain high standards of presentation and cleanliness. They should be flexible with their working hours and able to work weekends and holidays as required.

Ultimately, the ideal candidate for this job should be motivated, reliable, and dedicated to providing an excellent guest experience.

Hotel

Our Holiday Inn Brentwood hotel has undergone stunning renovations, transforming into an Open Lobby design and welcoming the renowned celebrity chef Marco Pierre White's chic new Italian restaurant, 'Marcos.'

With 149 luxurious bedrooms on offer, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all-day dining options, and the stunning new Italian restaurant, 'Marcos.' The hotel also provides 24-hour room service and a well-equipped fitness club for guests to maintain their fitness routine.

We take pride in offering a memorable experience for our guests, and our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

LGH Hotels Management Ltd

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