Assist the team with the activities and operations of the store, while abiding to procedures and operational guidelines. Responsible for helping customers, checking them out, cash handling, and customer service.

Essential Functions

· Responsible for helping customers in the retail locations in accordance with Kind Love’s mission, vision, goals and objectives

· Responsible for retail product knowledge so as to assist customers in making the right choices

· Responsible for completing any work assigned to them during their scheduled shift, as well as customer service, including:

o Answering the phone and greeting walk-in customers

o Accurately use and maintain the Point of Sale (POS) system

o Correct cash handling and discount application

o Accurate and timely data entry of patient profiles

o Maintenance of hard copy files (when required)

o Verifying proper paperwork, documentation and ID for customers

o Security measures and safety compliance

o Store organization and cleanliness

o Managing the visitor log

o Verifying order deliveries for accuracy

o Maintain open communication with the management team and other co-workers

o Report employee issues or customer situations

· Provide any necessary support to the management team to ensure retail store operations including: daily activities, maintenance, as well as patient information for any reported issues and/or customer complaints

· Responsible for ensuring customer satisfaction and following Kind Love’s established policies for sales and customer service

Qualifications:

Knowledge and consistent demonstration of excellent customer service skills

Valid MED badge required

Prior experience is a plus!

MUST be willing to work primarily nights and weekends

Benefit Conditions:

Only full-time employees eligible

COVID-19 Precaution(s):

Personal protective equipment provided or required
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place

Job Type: Full-time

Pay: $18.50 per hour

Expected hours: 32 – 40 per week

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Shift:

8 hour shift
Evening shift
Night shift

Weekly day range:

Every weekend
Monday to Friday

Application Question(s):

What is your MED Badge #?

Experience:

Budtending/Customer Service: 1 year (Required)

Work Location: In person

Kind Love, LLC

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