Position Overview:

The Housekeeping Inspector is responsible for assuring a clean, high-end room/facility product. Their primary focus is in insuring the quality of housekeeping work meets hotel standards by inspecting rooms cleaned by associates. They will assist in leading cleaning teams, and assigning tasks as needed.

Duties & Responsibilities:

Assists in insuring the quality housekeeping work meets hotel standards by inspecting rooms cleaned by housekeepers
Perform arrival inspections as assigned with high level of detail
Keep software up to date with unit statuses
Verifying unit’s proper thermostat settings, light settings, maintenance deficiencies
Priority to the checkouts / arrivals to be given when scheduled for the preparation of the rooms
Complete straightening of amenities, furniture, etc for arrivals
Operates as a Housekeeper or Housekeeping Supervisor as needed
Responds to guest requests, concerns and problems to ensure complete satisfaction
Identifies and refers work orders and issues to Property Maintenance
Identifies and completes project work (Deep Cleans), assuring adequate staff and

supplies

Ensures compliance with all policies, standards and procedures.
Responsible for collecting and turning in guest lost and found items
Collects and submits housekeeping tips
Inform Mgmt of supply shortages/needs for Housekeeping and Laundry.
Maintaining quality upkeep and proper use of Housekeeping vehicles
Ensures necessary training, preparation for staff to deliver “steps of service”
Other duties may be assigned

Job Requirements:

Strong attention to detail
Strong listener and communicator
Multi-tasking skills, and ability to share focus on many tasks/initiatives simultaneously
Self-starter, innovator, results-driven with ability to meet both short and long term business goals
Ability to manage time well, meet imposed deadlines and ability to work flexible hours
Proven problem solving skills with ability to maintain composure in stressful situations.
The position may also require the ability to lift over 80 pounds occasionally.
This position requires the ability to stand, and, walk, 4 to 5 hours at a time, climb stairs, reach, and bend.
High degree of professional and personal integrity

Education & Experience

2+ years housekeeping experience, preferably within hospitality
Supervisory/management experience highly desired
Valid drivers’ license for use of company vehicles may be required for certain roles
High school diploma or GED or one (1) year equivalent experience

Grand View Lodge

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HOUSEKEEPING INSPECTOR