Geary Pacific Supply is currently seeking a Warehouse Customer Service Representative to join their team today!

Pay: $22 per hour, plus bonuses

Shift: M-F Full time, store hours are 7-5

Benefits:

Paid Time off
Paid Holidays
Monthly, quarterly, and annual bonuses
Medical
Dental
Vision
Life Insurance
FSA Plan
Long-term Disability
401K with matching
Profit sharing
Find your next career path with Geary Pacific - We offer room for growth!

Job Summary:

The Customer Service Representative (CSR) is a customer‐facing position that is typically the initial point of contact for a customer wishing to buy from Geary Pacific. The position requires specialized Product Knowledge, use of the company computer system (Mincron), ability to use Microsoft Office products like Excel and to research information on web sites supported by Geary Pacific suppliers. The position requires excellent attention to detail and the ability to multi‐task because of the need to service customers that are physically present and on the telephone.

Responsibilities:

Handle inbound and outbound calls and write sales orders, including price quotes, bids, RTS, and warranty credits
Manage backorders, open orders, and pending orders
Reconcile cash drawer and set up new customer accounts
Perform showroom product management/merchandising, order picking, stocking, cleaning, organizing, and labeling
Perform cycle counts and manage delivered orders
Assist warehouse with receiving and deliveries and run company errands as needed

Requirements:

2+ years of experience in customer service (both over the phone and in-person) (Required)
Previous experience in an industry related to the following is required: Distribution, construction, HVAC, contracting, roofing, etc.
High School diploma/GED (Required)
Driver’s license with insurance and reliable transportation (Required)
Proficient with the use of PC, iPad, smartphone, web-based online ordering, Microsoft Word, Outlook, and Excel
Must be able to learn company-supplied software like CRM tools (SMP) & ERP (Mincron)
Excellent communication skills, written and verbal, and the ability to problem solve for customers
Must be a team player

Employment may be contingent on successfully passing a background check and drug screen, in accordance with applicable law.

About Geary Pacific Supply:

Geary Pacific is a Customer Service Company that also happens to be in the HVAC distribution business. We provide heating, air conditioning, and ventilation products to the Contractors that install and service the products. We have been in business for over 60 years and have over 30 locations throughout the Western United States.

We are committed to providing a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the success of their customers and Geary Pacific. Learn more about us at www.gearypacific.com

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Job Type: Full-time

Pay: $22.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

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Warehouse Customer Service Representative