The Room Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department. Room attendants must be comfortable communicating with guests they encounter and the Housekeeping staff to efficiently service guest rooms. Teamwork among all housekeeping staff and the ability to perform the daily tasks required for the position form the foundation on which each individual can develop and succeed within the department.

Cleaning and servicing assigned rooms or areas according to established standards and procedures. Cleaning and arranging guest rooms to hotel standards for guest arrival. Cleaning and maintaining common areas of the hotel and Performing laundry duties as necessary. Stocking and maintaining housekeeping supply rooms. Ensure a high level of customer service is performed at all times. Assisting guests with requests and questions as necessary. Report any damages or repairs needed to management. Reporting all lost and found items to the Housekeeping Manager.

Education

Required

High School or better

Behaviors

Required

Functional Expert: Considered a thought leader on a subject
Team Player: Works well as a member of a group
Loyal: Shows firm and constant support to a cause
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Goal Completion: Inspired to perform well by the completion of tasks

Aloft Hotel Miami Aventura

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Room Attendant